· Enterprise Sales role comprising deal management from lead generation to closure to long term account oversight· Selling telecom networks to First Nations across Canada· Establishing wholesale relationships with First Nations, municipalities and existing telecom providers· Helping First Nations develop ISP businesses· Managing the acquisition of telecom companies including opportunity identification, company valuation, due diligence, price negotiation, deal closure and operational integration.

· Built and ran the operations department for a 12 employee startup.· Oversaw implementation and support teams across the US, including project managers, front line and escalation support personnel· Managed supply chain and vendor relationships.· Created and managed escalation and on call programs for support· Created and executed customized return and repair RMA program for all hardware· Provided pre sales support and participated in bidding process for major accounts

· Project managed and executed the implementation of payment integration on multiple POS platforms (particularly Micros and Aloha)· Worked closely with the Sales and Development teams to deliver customized client experiences· Took on an increasing leadership role in all operational aspects of the company, leading to promotion to a director level position

· Similar duties as previous role IC I but with a growth in responsibility and project size.· Worked for many large blue chip clients including Starbucks, Fairmont, Marriott, Earls, Freshii, Simons and more.

- Physical installation and configuration of Point of Sale (POS) systems across North America.- Duties included discovery consultation, database configuration, on-site hardware installation, system admin and end user training, remote and on-site support and troubleshooting.- Joined Oracle as part of the Micros acquisition in October 2014

- Managed support for all aspects of technology across multiple coffee shop locations including POS, WIFI, franchisee reporting and communications, payments and more.- Acted as a consultant for all matters related to tech for franchisees- Performed as a model market for new initiatives, piloting many new concepts relating to loyalty, payments, logistics and more