Matt Browning Email & Phone Number

Rosemont, Illinois, United States

• Developing professional skills with an emphasis on data analysis, machine learning, and software development. Studying coding, data structures and algorithms, and mathematics for data science. During this time, I have.
• Deepening knowledge of data analysis techniques through extensive study and practical application of Python and its data science libraries
• Continuing to develop expertise in database management and querying using SQL, which allows for efficient data extraction, aggregation, and analysis from diverse databases
• Executing over 3,000 lines of Python code, showcasing ongoing proficiency in manipulating and analyzing complex datasets
• Studying various machine learning algorithms for data analysis, pattern recognition, and prediction
• Focusing on supervised/unsupervised learning, regression, classification, clustering, and neural networks

Evanston, Illinois, United States

• Successfully managed the databases and registration processes for the annual International Convention, annual International Assembly, and tri-annual Council on Legislation. The impact I made in this role included:
• Maintaining large datasets of up to 50,000 detailed member registration records, with a consistent accuracy rate of 99.6%, ensuring reliable and trustworthy data for business operations
• Implementing rigorous data cleaning procedures, resulting in a 20% reduction in duplicate entries and a 15% improvement in overall data quality, reducing the risk of erroneous reporting both at headquarters and across.
• Revamping the ad hoc data analysis and reporting process by introducing advanced procedures and leveraging SQL, leading to expedited financial decision-making for senior leaders and a 15% enhancement in accuracy for.
• Collaborating with internal stakeholders to understand data requirements, develop customized reports, and create data visualizations for the convention committee, enabling data-driven decision-making
• Successfully automated registration data entry tasks, reducing manual effort by 40%, which enabled the team to focus on more strategic data management initiatives

Evanston, Illinois, United States

• Ensured club members received exceptional service from all staff on the customer service team. The impact I made while in this role included:
• Managing key administrative functions using club database management systems, including eClub, CSI: Spectrum, and DataTrak, to ensure accurate member data management
• Providing exceptional customer service to a diverse membership of over 7,000 individuals, offering guidance on club policies, resolving conflicts, and overseeing account management
• Training new hires on POS and CRM systems, as well as customer service desk functions, to optimize team performance and ensure high-quality service delivery
• Collaborating with the membership department to investigate and resolve billing discrepancies, enhancing the accuracy and reliability of billing systems
• Successfully mediating conflicts between customer service staff and other departments, particularly the membership department, to foster productive cross-functional relationships

Athens, West Virginia, United States

• Brought a fresh approach to teaching otherwise routine theatre and public speaking courses. The impact I made while in this role included:
• Delivering engaging lectures on theatre history and practice, utilizing multimedia tools to enhance student learning
• Instructing undergraduates on public speaking techniques, incorporating experiential learning exercises to improve student confidence and communication skills
• Managing the classroom environment and curriculum for a diverse student body of over 150 individuals, utilizing various teaching methodologies to meet student learning needs
• Maintaining accurate student records and generating regular reports for the Chair of Fine Arts, ensuring adherence to departmental policies and procedures
• Coordinating the Artist Lecture Series, hosting internationally renowned musicians and overseeing event logistics, marketing, and budgeting

Certificate, Advanced Data Analytics

In Progress

Nanodegree, Intro To Programming, Certificate

Certificate, Python For Data Science And Machine Learning

Bachelor Of Arts - Ba, History

Bachelor Of Arts - Ba, Communication Arts

Certificate, Mathematics For Machine Learning And Data Science Specialization

In Progress