My core beliefs: Take care of the customer, give my team everything they need to provide an exceptional repair, be THE best representation of the brand, and keep my finger on the pulse of the future.PROFILE• Partner with key stakeholders, owners and consultants on all aspects of sales and service operations.• Build and enhance efficient operating systems and teams to achieve profitability and growth.• Motivate and engage teams through integrity and transparency to achieve organizational goals.• Build relationships with industry leaders and forge strong ties with dealers and manufacturers.• Create organizational momentum by establishing culture of trust and excellence at all levels.• Strategically establish and maintain online and social media presence.COMPETENCIES• Collision center and dealer operations• Business strategy, execution management• P&L management, leadership• Entrepreneurial focus• Stakeholder communications• Key account management/growth• Employee engagement and training• Sales and operations management• Conflict resolution and de-escalation• Relationship building, appreciating others• Cross-functional collaboration leadership• Manufacturer and industry relations• Capital equipment sales• Customer retention, client concierge services• Attention to detail• Purchasing, supply chain optimization• Construction bid and permitting management• CRM software, CCC, Mitchell, Audatex• ADP, Reynolds & Reynolds, QuickBooks• I-CAR Platinum certification• Van Tuyl advanced production systems• Ford, Subaru, Honda/Acura certification process• Toyota/Lexus extended education certification• Marketing, social media strategy, public speaking
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General ManagerCar-O-Liner SwMelissa, Tx, Us -
General ManagerCar-O-Liner Sw Jun 2023 - PresentRowlett, Texas, United States• Managed staff of 24 (7 sales representatives, 6 service technicians, 6 warehouse staff, 5 office staff), providing sales, service and support for auto repair equipment in TX, OK, AR, LA, MS and NM.• Ensured and supported success of equipment end-users in performing safe, manufacturer-approved repairs with the most advanced equipment on the market.• Conducted training across multiple Texas colleges and training centers.• Ensured optimum logistics, delivery and setup of equipment across the Southwest region. -
Collision Center Owner OperatorThe Painting Place Tx Jul 2022 - Jun 2023Lucas, Tx• Negotiated for and acquired family-owned, 34-year-old business and oversaw daily operations focusing on OEM-approved repairs and ensuring customer satisfaction.• Modernized repair facility, implementing vehicle diagnostics and CCC estimatics.• Drove branding design and launched new website including digital repair authorization and online scheduling, earning 4.9 rating on Google, 4.93 on Facebook and 4.5 on Yelp.• Increased monthly sales 37% and net profit 80% by selective job sourcing and strict spending analysis.• Sold the business in June 2023, generating 500% profit.
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Custom Home Project Manager And Business ManagerMccollum And Associates May 2021 - Jul 2022Mckinney, Texas, United States• Streamlined production, scheduled build projects, organized vendors and worked closely with high-end custom home clients.• Delivered concierge experience and established effective communications with key cross-functional stakeholders and clients.• Directed billing, payroll and account management, developing proficiency in QuickBooks software.
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Collision Center DirectorTomes Auto Group May 2017 - May 2021Mckinney, Texas• Grew sales from $500,000 per month to over $1 million per month and earned highest social media reviews/scores for McKinney and surrounding areas.• Managed accounts, leading relationships with customers, key accounts and insurance agents.• Drove hiring, training and certification for staff of 30 employees, including performance management.➙ Achieved highest department retention for the dealership from 2018-2021.➙ Scored 93% ESI from independent third-party employee engagement and satisfaction survey, the highest at Tomes Auto Group for 2018-2021.• Oversaw daily production/dispatching, equipment acquisitions, bidding and purchasing.• Worked cross-functionally with department heads to ensure collaboration and timeliness.• Controlled expenses and payroll, providing corporate financial reporting and maintaining running credit on receivables under 30 days.• Obtained I-CAR Gold Class status and received certifications in Ford, Subaru, Honda, Acura, Hyundai, Kia and FCA including Dodge/Ram/Chrysler/Fiat/Jeep vehicles. -
Collision Center DirectorGoodson Acura Jul 2016 - May 2017Dallas, Texas, United States• Produced multimillion-dollar results at Dallas Collision Center, maintaining receivables under 30 days.• Achieved 94% CSI score, surpassing benchmark.• Managed accounts, leading relationships with customers, key accounts and insurance agents.• Led over 30 employees, coordinating and planning all training and certification.• Oversaw daily production/dispatching, equipment acquisitions, bidding and purchasing.• Worked laterally with other departments and department heads to ensure profitability.• Controlled expenses and payroll, providing corporate financial reporting.• Maintained VW, Honda, Acura and Audi factory certifications and I-CAR Gold Class status with highest social media scores in downtown Dallas area. -
Insurance Agent And Agency OwnerFarmers Insurance Dec 2014 - Dec 2016Richardson, Tx• Grew sales and service of Life, Health, Property and Casualty insurance, organically growing the business with zero marketing budget on leads sources.• Personally visited with clients in their home or office to review current insurance policies while providing concierge-style service and achieving 85% close ratio.• Provided financial services including 529 College Plans, Mutual Funds and IRAs. -
Collision Center Director, Trophy NissanBerkshire Hathaway Automotive Mar 2010 - Dec 2014Mesquite, Tx• Led 35 employees, coordinating and planning all training and certification, ensuring resource optimization, improving account management and growing center revenue.➙ Oversaw daily production/dispatching, bidding and purchasing, ensuring that every vehicle was repaired accurately in a timely manner.➙ Grew monthly sales $280,000 to $1 million (257%), producing five consecutive years of record gross and net profit.➙ Maintained highest department employee satisfaction and retention scores across the dealership.• Managed accounts, leading relationships with specialty customers, key accounts and insurance agents.➙ Solely supported all GT-R customers and their respective insurance companies.➙ Ensured 100% CSI with most-prominent customers.• Handled all equipment acquisition/upgrades and remodel negotiations.• Worked cross-functionally with other department heads to ensure collaboration and timeliness.• Controlled expenses and payroll, providing corporate financial reporting.• Earned recognition as first collision center in Dallas to receive Nissan/Infiniti certification. -
Collision Center Manager, Mckinney Buick GmcBerkshire Hathaway Automotive Jul 2009 - Mar 2010Mckinney, Texas, United States• Led design and construction of startup collision center, including staffing.• Drove design of website for all Van Tuyl collision centers in Dallas area.• Managed accounts, leading relationships with customers, key accounts and insurance agents.• Oversaw daily production/dispatching, equipment acquisitions, bidding and purchasing.• Worked cross-functionally with other department heads to ensure profitability.• Managed expenses and payroll, providing financial reporting to dealership controller and general manager and the corporate team.
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Collision Advisor, Crest CadillacBerkshire Hathaway Automotive Sep 2007 - Jul 2009Plano, Tx• Partnered with new collision center director to enable and implement significant improvements in account management, resulting in retaining failing Farmers Insurance account on approved vendor list.➙ Earned recognition as Farmers Insurance shop of the year in 2008.➙ Positioned shop from last place to top-ranked facility, competing with shops statewide for cycle time, CSI and percentage of audit acceptance.• Directly participated in creation of Van Tuyl Advanced Production Systems to streamline systems and develop leadership.• Attended and completed PPG's Leadership and Leading Change training program.
Matt Burkley Education Details
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Red Oak High SchoolDiploma
Frequently Asked Questions about Matt Burkley
What company does Matt Burkley work for?
Matt Burkley works for Car-O-Liner Sw
What is Matt Burkley's role at the current company?
Matt Burkley's current role is General Manager.
What schools did Matt Burkley attend?
Matt Burkley attended Universal Technical Institute Of Texas Inc, Red Oak High School.
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Matt Burkley
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