Founder and architect at ShadowRock - we fix tech for busy, smart and strategic people. Clients from $4M to $4B in revenue. - Develop and implement effective strategies to optimize revenue operations for clients, resulting in significant increases in revenue and profitability.- Manage a global team of consultants, project managers and IT administrators and oversee all aspects of the business, including sales, marketing, technology and financial management.- Build lasting relationships with clients through excellent communication and personalized service.- Advise on architecture and technology roadmap to ensure long-term success of clients.- Implement customized AI solutions for clients of all sizes, from 10 to 10,000 employees. - Partner with leading technology and services firms to drive collaborative growth for joint clientele.

STATS TO DATE: - Deals worked: 337- Win rate: 26%- AEs supported: 20+- ARR influenced: $24.2MOther stuff I do:- Augment the existing CX tech stack for new and current customers in the Enterprise segment (companies with 5000+ employees) resulting in a 25% increase in average deal size in my territory.- Lead technical presentations, demos, strategic executive readouts for key accounts.- Participate in sales activities such as account planning, whitespacing, and prospecting resulting in a 35% increase in pipeline generation.- Implement internal processes to improve efficiency and effectiveness of the Enterprise Sales team resulting in a 15% reduction in turnaround time for demo requests globally.- Drive initiatives that strategically improve business systems, train peers on reporting and analytics, provide competitive expertise on largest competitors, and enable peers to understand and configure relevant technologies.- Share best practices on demonstrations and technical presentations with extended Corporate AE teams and upskill Enterprise AE teams on prospecting technologies and methodologies, resulting in a 15% increase in peer demonstration success rates.- Deliver work that augments Zendesk's go-to-market strategy, collaborating with cross-functional teams from various organizations, including product, operations, external investment, and internal operations, to assist in selection and validation of potential acquisitions from a GTM perspective.

Working in the Commercial segment (1000-5000 employees) as a Core Solution Engineer.Organize and orchestrate complex sales plays across multiple internal and external stakeholders. Deliver complex, multi-product demonstrations tailored to customer requirements. Solution / architect interconnected processes across finance, sales, service, field service, marketing, operations, project management, safety, mergers and acquisitions, MDM, integration, IT and more. Build detailed Points-of-View for organizations in Oil & Gas, High Tech, Professional Services, Energy and Financial Services industries.

Architected, built, trained and serve as an administrator on a highly-customized sales cloud implementation (450+ users) for North America. Unified 42 distinct sales methodologies and financial forecasting within Sales Cloud. Repeated with our sister company, Grey Group for 200+ users. Directed internal revenue operations strategy, including automation, customization, Lightning App Builder, administrative functions, integrations, etc. as appropriate. Worked with CEO / CRO / CFO / CTO on Revenue Operations, with systems-driven approach.Served in a solutions engineer capacity with Sales, Service, and Community Clouds, conducted analysis and design sessions with clients, and advised clients across financial, retail, marketing and technology industries with best-practice solutions.

Designed a grants application system for a government agency that facilitated 500+ grant applications monthly using Community Cloud. Facilitated process with complex flows and approval processes so that applicants could be processed internally and notified at each step in the process. Transformed business requirements, KPI's and other complex sales processes into tangible solutions. Led 2 full-cycle implementations in the government and real estate sectors. Worked with stakeholders to gather requirements, develop solutions and deliver trainings for all users.Functioned as a Solution Architect, Business Analyst. Worked on a remote team.

Designed and built a lead flow with power dialer (Five9) to improve sales rep efficiency by 500% via Salesforce Lightning Experience and effectively follow-up with recent leads within 24 hours. Generated $120k+ in revenue.

Door-to-door sales and appointment setting. Worked with the CEO to better develop and optimize sales process, train new sales reps and scale the business. Was #1 Appointment setter. Implemented various technologies and data practices still in effect today.