Business Development Manager
CurrentMy role at Car Care Plan involves both growing my account base of independent used car dealers and also franchise dealers, coupled with managing existing accounts. The dealers are varied from larger dealer groups to family owned used car dealers. Given the structures within these businesses differ greatly my input can be very varied from one to one coaching or group training to implementing fresh processes to measure, track and improve sales. Some businesses are directly FCA authorised and some have an AR status but all need to maintain the highest standards in treating customers fairly and professionally. My role is to help all car dealers achieve this and make sure the products they promote to their customer perfectly suit their needs. The products Car Care Plan provide to this network of dealerships range from standard (off the shelf) mechanical & electrical warranty and GAP (Guaranteed Asset Protection) to bespoke solutions to an ever changing automotive world.
