Matt Carozza Email & Phone Number

Richmond, Va, Us

Richmond, Virginia, United States

Richmond, Virginia, United States

Edison Land is an off-market vacant land acquisitions and dispositions investment company.• Oversee day-to-day operations, including market research and data analysis, strategic marketing initiatives, sales, negotiations, pipeline management, and tracking of metrics.• Regularly communicate with landowners, builders, developers, real estate agents, title companies, contractors, and team members, requiring excellent communication and strong customer relationship skills.• Stay competitive and flexible in the market by integrating new software, testing different marketing strategies, reviewing and iterating processes, and learning new skills.

• Coordinated with investors, partners, real estate agents, title companies, and contractors to manage properties from deal submission through to closing on over 100 deals.• Sole employee, aside from the three managing members, responsible for day-to-day operations.

Richmond, Virginia, United States

• Processed customer disputes, reviewed merchant documents, worked with team members to resolve claims, and met established turnaround times while complying with banking regulations.

Richmond, Virginia Area

• Assisted bank customers disputing charges and reporting fraud in a call center environment.• Top performer on the team, exceeded all metrics, and was responsible for training colleagues and onboarding new hires.

Richmond, Virginia Area

• Outbound sales role focused on proactive outreach, including cold calling, to develop a sales pipeline and close new business through in-person and virtual demonstrations of the company’s services.

Sydney, Australia

• Conducted outbound cold calling, making hundreds of calls daily to sell raffle tickets for the Royal Society for the Prevention of Cruelty to Animals (RSPCA).• Successfully became the first American in the company's history to excel in the role and surpass the trial period.• Demonstrated strong sales skills and resilience, contributing to the success and fundraising efforts of the RSPCA.

Richmond, Virginia Area

• Provided comprehensive technology consultations to customers, educating them on the advanced features and functionalities of Lexus vehicles.• Collaborated closely with the sales team to understand customer needs and tailored personalized coaching sessions to ensure customer satisfaction and effective use of vehicle technologies.Identified and resolved customer issues promptly, enhancing overall customer experience and satisfaction.• Planned and executed multiple customer engagement events, including public speaking and group demonstrations, to promote Lexus vehicle technologies.• Maintained up-to-date knowledge of Lexus products and technologies to deliver accurate and relevant information to customers.• Ensured a seamless delivery process by coordinating with various departments to prepare vehicles for customer delivery, addressing any technical questions, and assisting with the setup of personalized vehicle settings.