Key Achievements • Spearheaded central project team to rewrite business process to future fit & propose operational savings of circa £500k per annum.• Constructed communication channel between store retail colleagues and the Entertainment trading teams.• Provided expert support for 22 supermarkets with a non-food business worth in excess of £105m annually, including 6 of the top 20 JS stores, in the biggest turnover region on the company.• Delivered 7 investments of various sizes from full store refits, Argos SiS openings through to small works.• Led succession plan to back fill the correct talent into several key positions across non-food departments within the region.

Key Achievements • Trained and developed 5 new department managers into key non-food positions across the region.• Identified talent & succession planning for key management positions across the region, including the top 2 taking positions.• Provided expert support for 19 supermarkets with a non food business in excess of £58m annually, including the No. 1 JS store.• Delivered 6 investments of various sizes from new store opening, Argos SiS openings to small works.

Key Achievements • Mentored 3 Department Managers into higher positions, which were designed to prepare them for future promotions.• Delivered full suite of Green KPI's, including sales, profit, service and legal.• Earned all 150 colleagues their full annual bonus for the first time ever.

Key Achievements • Mentored 2 Department Managers into Deputy Manager roles.• Led team towards achieving full availability and service bonus for colleagues for first time in 10 years.

Key Achievements • Part of Regional Management team that delivered best KPI performance in London, which resulted in the region becoming the most profitable in London, and was the only one to deliver sales, service and availability targets in 2009.

Key Achievements • Managed a team of 35+ colleagues in the number 1 supermarket in the company.• Grew sales by 20-25% as 2 year rollover.• Played a pivotal role in store delivering availability KPI for first time in its existence.• Instrumental throughout store renovation, increasing trading space to 100,000 sq ft.

Key Achievements • Delivered ‘Stock Result’ under budget of 1.1% of sales in ailing store trading at £1.5m per week.• Part of team that delivered 'Shrink School' to full operating board.• Increased on shelf availability by over 10%.• Part of team that transformed Sydenham store into number 1 store within the company.

Key Achievements • Delivered ‘Stock Result’ to annual budget of 1% of sales in store trading at £1.2m per week.• Implemented new availability processes in store as lead on region, increasing availability by 5%• Implemented new inventory management and ordering system into store as lead on region.

Key Achievements • Delivered ‘Stock Result’ to annual budget of 1.2% of sales in store trading at £900,000 per week.