Dispatch
CurrentServicing and navigating the shipping needs and inquiries of customers, as well as general customer service with clients and other agencies dispatching and transporting freight in the northeast regional area.Maintain customer relationships by responding to inquiries and documenting actions. Respond to and record customer inquiries by documenting inquiry and response in customers' accounts. Improve quality service by recommending improved processes and identifying new product and service applications. Maintain customer relationships by responding to inquiries and documenting actions. Study products, services, and customer service processes to better service the customer.