Matthew Chiu Email & Phone Number

Seattle, WA, US

Seattle, WA, US

Seattle, Washington, United States

• Directed outreach efforts to industry professionals, securing speakers for high-impact events including resume workshops, mock interviews, and roundtables, benefiting a diverse membership of 90+ students.
• Leveraged CRM data to strategically target and secure high-profile speakers, resulting in a 30% increase in attendance and engagement from enhanced event quality and relevance.

Seattle, Washington, United States

• Developed comprehensive work guidelines and a task directory for future financial assistants, improving onboarding efficiency by 30%.
• Streamlined financial reporting and payroll processes using Excel functions (VLOOKUPs, formulas, and pivot tables), reducing payroll adjustment errors by 85%.

Seattle, Washington, United States

• Conducted market research and analyzed Google Analytics data to develop project scope and key deliverables, resulting in a comprehensive strategy increasing B2B/B2C engagement by 25%.
• Led cross-functional teams to redesign the company website, brand kit, and promotional material based on data-driven insights, resulting in a 35% increase in signup requests within 2 months.
• Facilitated weekly meetings with key stakeholders to collect feedback and ideate on new features, leading to successful implementation within project scope.

Seattle, Washington, United States

• Defined OKRs and developed targeted marketing campaigns using social media analytics, driving a 25% increase in brand awareness and a $50k+ increase in annual funding.

Seattle, Washington, United States

• Spearheaded new business operations systems by identifying key pain points and established KPIs, improving user journeys through the implementation of a streamlined payment system for 5k+ users.

Auburn, Washington, United States

• Trained and guided new produce clerks on proper handling, storage, and display techniques for fruits and vegetables, ensuring adherence to food safety regulations and quality standards.
• Maintained cleanliness and organization of the produce department, including displays, shelves, and storage areas, to present a visually appealing and inviting environment for customers.
• Managed inventory levels by monitoring stock levels, conducting regular counts, and assisting with inventory reconciliation.

Auburn, Washington, United States

• Trained and mentored new courtesy clerks on store policies, procedures, and customer service best practices, fostering a collaborative and supportive work environment.
• Provided exceptional customer service as a courtesy clerk, assisting customers with bagging groceries, retrieving carts, and addressing inquiries to ensure a positive shopping experience.
• Maintained cleanliness and organization of store premises, including aisles, checkouts, and restrooms, to uphold high standards of hygiene and presentation.
• Demonstrated a strong work ethic and reliability, consistently arriving on time for shifts and willingly assisting with additional tasks as needed to support store operations.

Auburn, Washington, United States

• Advocated for educational funding for underprivileged and predominantly minority communities by speaking at political luncheons, aiming to address disparities in education.
• Attended and assisted at Auburn Senior High School, one of the most diverse high schools in Washington State, which had one of the lowest graduation rates among public high schools in the state, with a 77% graduation.
• Collaborated with high school students to encourage on-time graduation among at-risk peers, emphasizing the importance of education and providing support to overcome obstacles.

Major: Business: Information Systems And Marketing, Minor: Data Science

Activities and Societies: Member of Delta Sigma Pi (Professional Business Fraternity), American Marketing Association, Husky Tennis Club

High School Diploma

Activities and Societies: National Honors Society, KEY Club, Tennis, Swim, and Long distance track