Matt Claxton

Matt Claxton Email and Phone Number

Fixed Operations Director @ Cherokee Mitsubishi
Atlanta, GA, US
Matt Claxton's Location
Atlanta Metropolitan Area, United States
Matt Claxton's Contact Details

Matt Claxton work email

Matt Claxton personal email

Matt Claxton phone numbers

About Matt Claxton

With over 20 years of experience in the automotive industry, I am a seasoned sales and service professional with a passion for delivering exceptional customer experiences and building long-lasting relationships. I have a bachelor's degree in physics, which gives me an edge in understanding the technical aspects of vehicles and communicating them effectively to customers.Currently, I work as a sales representative at Hendrick Automotive Group, one of the largest and most respected automotive dealerships in the country. I leverage my skills in vehicles, customer relationship management, and team building to provide high-quality service and support to customers, as well as to collaborate and contribute to the success of my colleagues and the organization. I have a proven track record of achieving sales goals, exceeding customer expectations, and earning recognition and awards for my performance.

Matt Claxton's Current Company Details
Cherokee Mitsubishi

Cherokee Mitsubishi

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Fixed Operations Director
Atlanta, GA, US
Website:
CherokeeMitsubishi.com
Employees:
3
Matt Claxton Work Experience Details
  • Cherokee Mitsubishi
    Fixed Operations Director
    Cherokee Mitsubishi
    Atlanta, Ga, Us
    View
  • Shottenkirk Automotive Group, Inc
    Service Director
    Shottenkirk Automotive Group, Inc Nov 2024 - Present
    Canton, Georgia, United States
    Service Director for Shottenkirk CDJR
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  • Hendrick Automotive Group
    Motoring Advisor
    Hendrick Automotive Group Jan 2023 - Nov 2024
    Buford, Georgia, United States
    Primary responsibility helping clients find the right vehicle for their needs. Access trade in and budget all while delivering a world class experience during the entire sales process. Handle internet leads, walk-ins, and generate referrals and sales.
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  • Tutton Group
    Fixed Operations Director
    Tutton Group Sep 2021 - Dec 2022
    Acworth, Georgia, United States
    Utilize servant leadership principles to coach, train and mentor service and parts staff for 3 locations. Oversee parts and service financials, pay plans and day to day operations for Open Roads Complete RV in Acworth, White and Jasper as well as Tutton CDJR.
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  • Hendrick Automotive Group
    Motoring Advisor
    Hendrick Automotive Group Dec 2019 - Sep 2021
    Buford
    2020 Hendrick Presidents Club recipient# 1 Mini Dealership in the state of GeorgiaAutomotive News Best Dealerships to work for 2019 & 2020
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  • Shottenkirk Cdjr
    Service Director | Pre-Owned Manager | Sales
    Shottenkirk Cdjr Nov 2017 - Dec 2019
    Canton, Georgia, United States
    Utilize servant leadership principles to lead 33 Service Department employees to improve the profitability of the service center department. Responsible for purchasing pre-owned inventory, appraising trade-ins, and closing car deals with clients. Work with 17 Sales Representatives to improve the customer experience and profitability of the department. Teach ongoing and consistent training to improve customer service, including, email & phone etiquette, internet usage, and customer communication. Analyze customer feedback.
  • Hendrick Automotive Group
    Service Director
    Hendrick Automotive Group Mar 2012 - Oct 2017
    Duluth, Georgia, United States
    Recruited and hired to instill leadership, improve the culture, develop and execute strategic growth initiatives, and improve the customer experience through process improvement and accountability. Hired, coached, and trained selected team members with expectation of efficiency and productivity. Accountable for marketing, advertising, and the overall service operations for 4 locations.
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  • Paulding Chrysler Jeep Dodge
    Service Manager
    Paulding Chrysler Jeep Dodge Dec 2011 - Feb 2012
    Dallas, Georgia, United States
    Managed marketing, advertising, and the overall profitability of the department by establishing and implementing processes and properly training and coaching staff. Responsible for the leadership of 20 employees within the Service Department.
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  • Thornton Road Hyundai
    Service Manager
    Thornton Road Hyundai Mar 2011 - Nov 2011
    Lithia Springs, Georgia, United States
    Responsibility for the overall profitability of the department, as well as, the customer experience. Implemented processes to enhance the customer experience and response rate for CSI. Ensured proper customer information was correct, implemented a CSI follow-up process, and quality control steps to ensure vehicle concerns were addressed.
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  • Ed Voyles Automotive Group
    Fixed Operations Director
    Ed Voyles Automotive Group Aug 2005 - Feb 2011
    Smyrna, Georgia, United States
    Oversaw 71 employees within the Service, Parts, and Bodyshop Departments for both franchises. Responsible for improvement of processes, growth initiatives, increased customer service & satisfaction, and profitability. Installed maintenance visuals in the service drive to demonstrate importance of maintenance. Developed schedules and timelines for the team to maximize appointments, walk-ins, and deliveries increasing efficiency.
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Matt Claxton Skills

Operations Management Customer Satisfaction Team Building Vehicles Automotive Parts Dealer Management Purchasing Automotive Aftermarket Sales Management Sales Negotiation Automobile Training Profit Warranty Customer Retention Automotive Repair Continuous Improvement Inventory Management Dealers Customer Service Management Reynolds Leadership Sales Process Time Management Team Leadership Sales Presentations Customer Relationship Management Retail Account Management Hiring Sales Operations Business Development Marketing Microsoft Office Customer Service Training Interpersonal Skills Talent Management Phone Etiquette Associate Development Servant Leadership Service Operations Business Process Improvement Coaching Gross Profit

Matt Claxton Education Details

Frequently Asked Questions about Matt Claxton

What company does Matt Claxton work for?

Matt Claxton works for Cherokee Mitsubishi

What is Matt Claxton's role at the current company?

Matt Claxton's current role is Fixed Operations Director.

What is Matt Claxton's email address?

Matt Claxton's email address is ma****@****hoo.com

What is Matt Claxton's direct phone number?

Matt Claxton's direct phone number is 140455*****

What schools did Matt Claxton attend?

Matt Claxton attended North Georgia College And State University.

What skills is Matt Claxton known for?

Matt Claxton has skills like Operations Management, Customer Satisfaction, Team Building, Vehicles, Automotive, Parts, Dealer Management, Purchasing, Automotive Aftermarket, Sales Management, Sales, Negotiation.

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