Matt Corya Email & Phone Number

Marietta, GA, US

Atlanta, Georgia, United States

Leading the benefit education and enrollment operations teams delivering thousands of individualized 1-1 enrollment conversations weekly – including the Recruiting, Training, Quality Assurance, and Scheduling teams committed to the success of EOI’s 200+ licensed benefit counselors annually.Additionally accountable for the strategy and operational execution.

Beaverton, Oregon (Remote)

Served as primary client liaison and led the consulting team responsible for comprehensive analysis and recommendations of client’s digital marketing end-to-end content planning processes. Recommendations led to additional client work to renew their digital marketing technology stack.Value & Results: Organized findings the team collected from 50+.

Greater Atlanta Area

► As IT Group Director of Contact Center Support, accountabilities include establishing, implementing, and communicating strategic direction and technology roadmap in support of Business Services’ Customer Care Centers. Work closely with CCC Leadership Team to provide operational support, champion coordination of work, and to create and prioritize project.

Alpharetta, GA

► Served as a key driver and primary advisor around strategy, technology, innovation, and portfolio leadership of technical projects for Equipment, Parts, and Engineering Group. Demonstrated a combination of strategic understanding, change management experience, analytical capabilities, and exceptional communication skills to create technology roadmap and.

Greater Atlanta Area

► Advanced organizational goals and objectives through leadership, development, and oversight of a talented, action-oriented team of 100+ cross-functional employees responsible for providing support to 40,000+ automotive dealers. Planned, coordinated, and directed all aspects of daily dealer support operations, including oversight of nationwide call center.

Greater Atlanta Area

► Drove consistent and efficient execution of project and programs by working closely with internal business partners and stakeholders to enhance business performance, establish and achieve goals, and drive adoption and implementation of standards in processes and programs.

Greater Atlanta Area

► Shaped the strategy and process delivery group in AutoTrader.com’s Customer Operations department. Achieved meaningful outcomes and created business impact through diverse leadership experiences, including oversight, development, and mentorship of 16 concurrent, cross-functional resources, ensuring timely delivery of IT projects with stated functionality.

Greater Atlanta Area

► Played a key role in maximizing revenue growth through development of robust processes to drive continuous improvement, ensuring revenue and customer satisfaction goals were identified, met, and exceeded, and service solutions were aligned with the company’s strategic goals.

Greater Atlanta Area

► As the lead business intelligence project manager, mentored, coached, and developed five junior project managers by providing deliverable reviews, project planning, issue resolution, and technical reviews. Frequently interacted with CEO, CFO, and CIO to provide periodic project updates and discussing projects’ strategic fit within the organization.

Greater Atlanta Area

► Defined project scope / deliverables and executed the entire project lifecycle from concept to deployment. Spearheaded the first data warehouse and BI project initiated at AutoTrader.com, including definition, project leadership, and facilitation of user training on MicroStrategy ROLAP tool.

Greater Atlanta Area

► Advanced rapidly from consultant and senior consultant, to consulting manager based on proven leadership talent, consulting capabilities, and value-added contributions toward achieving client and organizational objectives. Maximized sales potential with client leaders through trust-building and demonstrated ability to understand and solve customers true.