Matt Crowl Email & Phone Number

Schaumburg, Illinois

Schaumburg, Illinois

Downers Grove, Illinois

• Leading clients through the process of creating their personalized website
• Overseeing all aspects of each client's account: Domain Transfers, Support Requests, Search Engine Optimization and Online Reputation Management
• Understanding the goals and objectives of new clients and translating those needs appropriately through the onboarding process
• Working closely with all internal teams to ensure every client’s onboarding process is successful
• Training clients in our software platform and providing education for all products and processes.
• Extensive email and telephone communication with clients.

Aurora, IL

• Oversaw day-to-day operations of the business by delegating and monitoring task assignments throughout the week, conducting weekly meetings/conference calls, and identifying leads in new schools/park districts in the.
• Researched, developed, and maintained STEM (science, technology, engineering, and math) curriculum for Chasewood Learning
• Managed quality control with instructors through student/parent exit surveys and teacher observation periods
• Trained new teachers through in-person coaching and observational experience in the classroom
• Taught classes and camps of 20+ students from Kindergarten through High-School
• Volunteered time as a mentor for teams competing in robotic competitions around the world, like World Robot Olympiad and First Tech Challenge

Naperville/Aurora, IL

• Created engaging lesson plans that differentiated the material to fit each learning level present in the classroom
• Established positive relationships and open lines of communication with students, parents, fellow teachers and school administrators
• Collaborated with other staff members to plan and schedule lessons promoting learning and student engagement
• Accepted coaching from fellow teachers and administrators and immediately incorporated feedback
• Delegated tasks to teacher assistants and volunteers
• Worked outside normal hours to be available to answer parent and student questions

• Used deep knowledge of products and services to educate customers
• Organized product, paperwork, and supplies to keep the store NCO (Neat, Clean, and Organized)
• Hired, trained, retained, and promoted sales associates by using daily feedback, role-play scenarios, and positive role-modeling
• Met and exceeded sales plans by making individual and store level goals
• Read and responded to communications from upper management as well as other stores
• Fostered customer relationships by greeting each individual with a smile, asked open-ended questions to figure out their needs, and provided a wide range of offers and services tailored to best fit them

Bachelor Of Arts (B.A.), Elementary Education And Teaching, 3.89 Gpa

Associate Of Arts - Aa, Elementary Education And Teaching