Matt D Richardson
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Matt D Richardson Email & Phone Number

Lead User Experience (UX) Designer at General Medical Council
Location: Staffordshire, England, United Kingdom 10 work roles 3 schools
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Role
Lead User Experience (UX) Designer
Location
Staffordshire, England, United Kingdom
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Matt D Richardson is listed as Lead User Experience (UX) Designer at General Medical Council, a with 1422 employees, based in Staffordshire, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Matt D Richardson.

Matt D Richardson previously worked as Senior User Experience (UX) Designer at General Medical Council and User Experience (UX) Designer at General Medical Council. Matt D Richardson holds Ux/Ui Design Specialisation, Ux Design from California Institute Of The Arts.

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General Medical Council

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About Matt D Richardson

I love stories. Well, the stories that engage and resonate at least. The ones that inform you, surprise you in a good way (spoilers!) and generally make an impact. The others? Not so much.I believe the story of your products and the people who use them - is the key to making something the best it can be. I'm inquisitive, I always have been. And across user experience design, journalism, marketing and communications, and digital transformation, I build effective relationships to dig deeper so I can better understand, shape, and influence design to fix user issues and deliver on new opportunities. I also help nurture the adoption of user experience research and design. Whether I'm working with skeptics or advocates, I work on approaches with people that deliver.Key:- Lead user research activities (persona creation, card sorts, tree tests, usability studies and more)- Gather and Analyse data (interpret Google Analytics - and others - to iterate design and content)- Identify issues and opportunities to improve and communicate these effectively to anyone- Wireframe and prototype development-ready designs- Inform and influence at a strategic level - Mentor and coach UX principles- Write effectively - often translating complex information into easy-to-digest content.- Lead on design systems and research hubs- Train junior UX design colleagues and upskill fellow colleagues - Proficient across a number of design and agile tools (Figma, Jira, Miro, Sketch)How I work at the minute:- With coffee- In agile environments - In offices or remotely with a camera on

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General Medical Council
General Medical Council
Lead User Experience (UX) Designer
london, greater london, united kingdom
Website
Employees
1422
AeroLeads page
10 roles

Matt D Richardson work experience

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Lead User Experience (Ux) Designer

Current

Promoted to Lead User Experience Designer. I lead UX work across multiple agile teams, continously evolving and maturing the UX function through coaching and mentoring designers and maintaining the Loop Design System and Reseach hubs.Project snapshots:Highlights so far: • Coaching and mentoring junior UX designers within GMC to develop skill set • Replacing existing signed-in experiences with a tailored, more supportive approach.The side project: • Led the creation of Loop research. A central research activtiy hub.Project snapshot:

Jul 2023 - Present

Senior User Experience (Ux) Designer

Promoted to Senior User Experience (UX) Designer. I worked across multiple agile teams, working to deliver solutions across internal and external customer facing digital products and services.Some highlights: • Personalised oracle homepages to streamline actions and generate time and cost savings • Introduced a dark mode to champion better inclusivity in user experience of internal systems. • Digital ID check led UX review with external agency to improve app and onboard customers • Onboarding project to rethink, simplfy and tailor a user's first steps towards medical practice. • New exam booking system with tailored support The side project: • Led the creation of Loop Design. The first design system at GMC.Project snapshots:

Jan 2022 - Jul 2023

User Experience (Ux) Designer

Manchester, United Kingdom

Promoted to new position within IS to deliver UX research and design across our digital products.

Sep 2019 - Dec 2021

User Experience Research And Design - Gmc Intranet

Manchester, United Kingdom

Delivered intranet project UX research and design- UK wide workshops to define user personas, journeys and experiences for project development.- Data analysis of intranet usage and content audit to streamline redundant content.- Effective comms to challenge assumptions and influence strategic and design thinking.- New user focused information architecture developed through card sorting, tree testing and usability studies.- Wireframe and prototyping for desktop and mobile for usability testing and design iteration.- User centred content training and CMS training to organisation to enable and empower colleagues.- Work stream in agile environment alongside UX design, content design, developers and product owners.

Nov 2018 - Sep 2019

User Experience Researcher And Designer - Mpts Website

Manchester, United Kingdom

Translating a complex information architecture and content into an easy-to-digest new website. Leading analytics and user research gathering and analysis to inform design and content for the tribunal service for doctors in the UK.This included:- Led google analytics data analysis and content audit to streamline content.- Delivering a user focused information architecture curated by data analysis, card sorting and tree testing with business and key audiences.- Creation of priority user personas and user journeys.- Content strategy defined from user personas and key organisational project goals.- Wireframe and prototyping for use in usability testing, design iteration and development.- Project plan for cross-function delivery of content to a new CMS - on time and budget.- Delivered user-centred content training and CMS training to the MPTS business.- Co-ordinated build of the new website with UX designers, development team and content designers in a agile environment.

Apr 2018 - Nov 2018

Digital Transformation Officer - Gmc Website

Manchester

Energised and delivered transformation activity across an organisation at the heart of UK medical practice. The highlights:- New website launched (April)- Second website underway, incorporating the ux, content design and attitude of the first- Deliver an engaged community of practice and learning- Agile working- Brought user testing and insight to the organisation like never before- Content design and UX strategy - Brand and story- Development of community of practice- Delivering new ideas and collaboration.

Nov 2016 - Apr 2018

Content Editor

Stoke-On-Trent, United Kingdom

Creative lead for user focussed presences, content, and communications to aid recruitment and reputation for the University. The role includes conceiving and leading new digital projects, sourcing contributors and capturing and editing video, audio, photography and copy for targeted campaigns, develop new web design concepts to advance user experience, and identifying content needs and producing them to be relevant, shareable, on-brand.Key to the role has been matching creative content creation with data informing what the content is, how it's created and how it's accessed by the user.Achievements:• Led the new design of the University's front facing website and key user journey areas, including course pages.• Led the user experience prototyping, testing, and development of the University's web presences.• Led the design and production of digital presences, advertisement graphics, and video content for a Clearing recruitment campaign which exceeded recruitment target by over 25%. Campaign selected as a finalist in the CIM Marketing Excellence Awards 2016.• Open Day design and user experience project boosts on page user behaviour over 50% across the board of bounce rates, exit rates, time on page and engagement.• Devised concept and led design and production of digital presences, advertisement graphics, and video content for a late recruitment campaign.• Initiated, developed and created content project achieves over 20,000 organic views to become the most visited area. Using data to identify needs, I scoped out requirements, sourced imagery and wrote content.• Targeted user experience development improves site use by 10%. • Production editor for print and digital projects, including student life guide for 3,500 new starters. • Produced video series to bring relevance to the work of the university: This included talks such as What the Game of Thrones can teach us about leadership.

Jan 2014 - Nov 2016

Multimedia Press Officer

Stoke-On-Trent

I identified and initiated new practices to evolve the university's traditional communications strategy. This was achieved by instilling the desire to be better self-publishers, the team moved towards publishing multimedia content supported through digital and social channels. The role also involved sourcing contributors for reactive and proactive PR campaigns, editorial for corporate brochures, and being the first point of contact for media enquiries.Contributed more widely to the Marketing and PR department with publications and multimedia content including video production roles with Sir Alan Sugar, Dame Tanni Grey-Thompson, and former England Rugby captain Matt Dawson.Achievements: • Daily Mail, Independent, Guardian, BBC TV and radio, ITV, regional/trade press coverage. • Led the organisation, capture, and editing of audio and video for PR and digital channels. • Research campaign recognised in parliamentary paper for 2012 Olympics. • Expertise campaign gains invite to exclusive National History Museum exhibition. • Deputised for Press manager, Communications manager and Social Media co-ordinator.

Oct 2011 - Jan 2014

Broadcast Journalist

Staffordshire University

Staffordshire

Worked in a team of 20 that operated as a radio, television and online news outlet with strictly timed live bulletins hosting self-sourced news stories and features.Demonstrated exceptional resilience and reliability under pressure by producing creative content to deadline consistently including stories on parental child abduction, youth homelessness and the scandal hit Mid-Staffordshire Foundation Trust.Showed initiative and forward planning to scoop the exclusive unveiling of the Royal Wedding pottery collection from leading pottery group; community protests against Stoke-on-Trent city council and reaction from MPs.

Sep 2010 - Sep 2011

Web Editor, Show Producer, Presenter, Video Producer

Redshift Radio

Crewe

Archive, upload and edit audio clips and script packages, arrange and manage interviewees, communications and host live shows. Proactively and independently led the development of an interactive affiliate website to deliver video, audio and written content and share through social media channels and promote during live broadcasts.Worked successfully in high-pressure operation of a busy radio station.Independently produced series which included interviews with a double amputee ex-Royal Marine, an internationally known teenage entrepreneur and a successful BBC Broadcaster. Successfully multi-tasked between tri-media operations while supporting the wider team with technical and production support.

Apr 2011 - Oct 2011
Team & coworkers

Colleagues at General Medical Council

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3 education records

Matt D Richardson education

FAQ

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What company does Matt D Richardson work for?

Matt D Richardson works for General Medical Council.

What is Matt D Richardson's role at General Medical Council?

Matt D Richardson is listed as Lead User Experience (UX) Designer at General Medical Council.

Where is Matt D Richardson based?

Matt D Richardson is based in Staffordshire, England, United Kingdom while working with General Medical Council.

What companies has Matt D Richardson worked for?

Matt D Richardson has worked for General Medical Council, Staffordshire University, and Redshift Radio.

Who are Matt D Richardson's colleagues at General Medical Council?

Matt D Richardson's colleagues at General Medical Council include Tabatha Randle-Jones, Darren Bryant, David Little, Damian Lesniewski, and Francisco Virgili.

How can I contact Matt D Richardson?

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What schools did Matt D Richardson attend?

Matt D Richardson holds Ux/Ui Design Specialisation, Ux Design from California Institute Of The Arts.

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