Senior Engineering Manager
CurrentCurrently lead the Developer Acceleration organization responsible for building the platforms for testing and release. Org maintains the functional test platform used by hundreds of internal developers, and the platform for releasing new versions of Splunk Cloud and Splunk Enterprise, used by our tens of thousands of customers.Until October 2024, managed an SRE team within the Developer Observability group focusing on reducing toil in cloud operations through automation, building tools and services to serve internal customers, and ultimately aiming to make a repeatable and smooth experience for our teams to make a reliable experience for our customers. Additionally led the 20-person Network Operations Center (NOC) whose job is to handle remediation of automated alerts for Splunk Cloud. Led the team through efforts that reduced our alert load by 40% through removal of pure-noise alerts, added processes to resolve issues at their root to prevent future failures, and added continuous improvement through post-incident reviews. Also led the Cloud Platform's weekly Production Review meeting, manage my organization's program review, and otherwise try to improve communication and efficiency within the org.