Matt Daugherty Email & Phone Number

Deerfield Beach, Florida, United States

Responsible for organization of all areas back of house, including management of supply budget, inventory oversight, and maintaining stock levels, as well as serving as a role model for exceptional customer service forming patient relationships, continually developing & coaching up team members, driving sales to meet and exceed targets, and management of P+L, payroll, & store budgets.Successfully created and executed several marketing promotions & the launching of our delivery service, while maintaining a reputation rating above 4.5 stars.Conduct audits, maintain accurate records, & generate a culture of compliance for all activities with strict adherence to the State of Florida Office of Compassionate Use & Florida Statutes for a Medical Marijuana Treatment Center, as well as regulations set forth by local, state, & federal agencies.

United States

Position taken to supplement income for schooling expenses.Responsible for driving sales, handling weekly and monthly paperwork, managing inventory, training staff, minimizing shrink, opening and closing store, cash handling, scheduling staff, and visual merchandising.

Coral Springs, FLRecruited by Stanton Optical to revitalize failing My Eyelab brand store.Fired, hired, & trained individuals to drive & maximize sales as a team that optimizes overall customer experience.Rebuilt relationships with past customers by providing exceptional customer service resulting in necessary positive reputation changes via social media & word of mouth, as well as newly referred business.Conducted local market research to analyze & implement strategies that kept us ahead of the industry.Assisted in restructuring company’s retail pricing, sales process, & visual merchandising, facilitating continuity for franchising.Created an organized, consolidated format utilized to streamline company's KPI metrics, record & set store goals, & gauge store progress vs district/company, & track sales.Cut $30K in expenses in under first 6 months, posted 8% sales gain above Fiscal Year 2014 for Fiscal Year 2015, surpassing the $1 million milestone all within 1st year with the company.Responsible for: managing/recruiting/training sales team & staff of optometric technicians, setting daily/weekly/monthly sales goals for sales manager and sales team, ensuring goals are met through continued training, managing payroll, monthly paperwork, and ensuring facility maintenance, equipment, & supplies are sufficient.Responsible for recruiting, training, and developing relationships with Optometrists, Ophthalmologists, & Licensed Opticians

United States

Asheville, NC/Johnson City, TN/Boca Raton, FL/Miami Beach, FL/Pembroke Pines, FLResponsible for driving sales, handling weekly and monthly paperwork, managing inventory, direct recruiting, & training employees who became successful managers at several locationsLeader in driving sales to convert store from medium volume to high volume for Fiscal Year 2011 as Assistant Manager.Took over as Manager in 2012 in Asheville, NC as a $500k store and turned it into a $700k store by 2014.Ranked #1 in overall sales for Mid-Atlantic Region several times over.Implemented successful strategies to drive business and keep shrink at a minimum.Posted a 12% sales gain above Fiscal Year 2011 for Fiscal Year 2012.Vital role as Store Manager in organizing and executing the Grand Opening of Pembroke Pines location in 2014.Managed Visual Merchandising & Driving Sales for several locations in TN, NC, SC, & FL.

United States

Deerfield Beach, FLPart time position taken to supplement full time schooling expenses.Responsible for bending and connecting electrical and irrigation piping.Completed dangerous assignments with team in a safe and timely manner.Responsible for pulling and connecting electrical wiring in industrial settings.Experience operating forklift.

United States

R&D / Search Engine ManagerEducation Connection– Boca Raton, FLContracted positionConducted vast amounts of research for web content development consisting of more than 1300 degree programs & descriptions from over 100 different universities.Meticulously constructed many large databases via Excel.Completed R&D ahead of schedule & promoted to Search Engine Manager.Managed paid search keyword analysis, utilized Yahoo's Overture, & calculated CPL for hundreds of keywords via various high profile search engines.Researched & constructed competitive analysis, maintained deadlines, & delegated tasks in order to achieve team goals.

United States

Ft. Lauderdale, FLCustomer service oriented position, requiring tact, good judgment and excellent rapport building skills to support 300 companies/clients.Assisted applicants experiencing challenges with automated IVR and/or web-based employment application system and worked to resolve their issue in timely manner.Ensured that applications were transcribed and completed accurately, and properly directed to the correct company's/client's location.Conducted internet research on job advertisements in order to update my team on a daily basis.Received highest volume of inbound calls while consistently posting excellent customer satisfaction results.Responsible for training new employees.

Bachelor'S Degree

High School Diploma