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Matt Decamp Email & Phone Number

Director, Customer Success - Diagnosis and Treatment at Philips
Location: Greater St. Louis, United States, United States 7 work roles 2 schools
1 work email found @philips.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

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Current company
Philips
Role
Director, Customer Success - Diagnosis and Treatment
Location
Greater St. Louis, United States, United States
Company size
70504 employees

Who is Matt Decamp? Overview

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Quick answer

Matt Decamp is listed as Director, Customer Success - Diagnosis and Treatment at Philips, a company with 70504 employees, based in Greater St. Louis, United States, United States. AeroLeads shows a work email signal at philips.com and a matched LinkedIn profile for Matt Decamp.

Matt Decamp previously worked as Director, Customer Success - Diagnosis & Treatment at Philips and Director, South/Midwest Zone, Customer Delivery at Philips. Matt Decamp holds Bachelor Of Science - Bs, Business Administration And Management, General from University Of Phoenix.

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{first}.{last}@philips.com
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Profile bio

About Matt Decamp

Customer centric leader focusing on delivery and outcome/value creation, backed by multiple CSM certifications, and grounded by an ITIL foundation certified process mindset. Skilled at π’Žπ’‚π’π’†π’–π’—π’†π’“π’Šπ’π’ˆ π’˜π’Šπ’•π’‰π’Šπ’ 𝒂 π’Žπ’‚π’•π’“π’Šπ’™π’†π’… π’π’“π’ˆπ’‚π’π’Šπ’›π’‚π’•π’Šπ’π’ 𝒄𝒖𝒍𝒕𝒖𝒓𝒆, π’…π’“π’Šπ’—π’Šπ’π’ˆ 𝒓𝒆𝒗𝒆𝒏𝒖𝒆𝒔, π’‘π’“π’π’‡π’Šπ’•π’”, 𝒂𝒏𝒅 π’”π’†π’“π’—π’Šπ’„π’† π’†π’‡π’‡π’Šπ’„π’Šπ’†π’π’„π’Šπ’†π’”. Veteran, growth-focused director with progressive experience in developing and executing go-to-market plans for OIT and revenue projections.As an operations leader, I have a solid track record of π’Šπ’…π’†π’π’•π’Šπ’‡π’šπ’Šπ’π’ˆ π’Šπ’π’π’π’—π’‚π’•π’Šπ’—π’† 𝒂𝒏𝒅 π’‘π’“π’π’‡π’Šπ’•π’‚π’ƒπ’π’† π’”π’π’π’–π’•π’Šπ’π’π’” in challenging environments while leveraging cutting-edge policies to π’…π’“π’Šπ’—π’† π’”π’–π’”π’•π’‚π’Šπ’π’‚π’ƒπ’π’† π’ƒπ’–π’”π’Šπ’π’†π’”π’” π’ˆπ’“π’π’˜π’•π’‰. I excel at directing business operations while ensuring workflow optimization and creating KPI and SLA goals. I'm skilled in tracking and enforcing π’„π’π’π’”π’Šπ’”π’•π’†π’π’• π’Šπ’Žπ’‘π’π’†π’Žπ’†π’π’•π’‚π’•π’Šπ’π’ 𝒐𝒇 𝒑𝒓𝒆-𝒔𝒂𝒍𝒆 𝒕𝒐 𝒑𝒐𝒔𝒕-π’…π’†π’π’Šπ’—π’†π’“π’š 𝒑𝒓𝒐𝒄𝒆𝒔𝒔𝒆𝒔 𝒕𝒐 π’ˆπ’†π’π’†π’“π’‚π’•π’† 𝒓𝒆𝒗𝒆𝒏𝒖𝒆 𝒂𝒏𝒅 π’”π’•π’‚π’ƒπ’Šπ’π’Šπ’›π’† π’π’π’ƒπ’π’‚π’“π’…π’Šπ’π’ˆ. I am adept at monitoring project deliverables within adjusted budget, deadlines, and scope. Known for leading management staff, setting performance objectives, and adhering to regulatory and company standards. Knowledgeable manager with a thorough understanding of LEAN Six Sigma, PMI, and SOLiD methodologies. Competent at using sound judgment to identify operational issues and create solutions. Well-versed in building and guiding teams while sustaining a productive workforce and nurturing beneficial relations across all levels.π—žπ—²π˜† π—¦π—Έπ—Άπ—Ήπ—Ήπ˜€:Strategic Planning & Execution | Operations Management | Business Growth | Program Development | Project Management | Team Building & Leadership | Change Management | Service Administration | Key Relationship Building | Cross-functional Collaboration | Shareholder Management | Customer Service & Support | Clientele Expansion | Regulatory Compliance | P&L Statement Supervision | KPI and SLA Goals Accomplishment | Customer Success Driver | Customer Onboarding | Customer Success Management | Process Improvement | Strategy Development & Execution | Team Building | ITIL Service Management

Listed skills include Troubleshooting, Medical Devices, Biomedical Engineering, Cross Functional Team Leadership, and 61 others.

Current workplace

Matt Decamp's current company

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Philips
Philips
Director, Customer Success - Diagnosis and Treatment
St. Louis, MO, US
Website
philips.com
Employees
70504
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7 roles · 23 years

Matt Decamp work experience

A career timeline built from the work history available for this profile.

Director, Customer Success - Diagnosis And Treatment

Philips

St. Louis, MO, US

Director, Customer Success - Diagnosis & Treatment

Current
Philips

Amsterdam, Noord-Holland, NL

  • I lead a Customer Success team that drives innovative strategies and customer success plans to deepen customer understanding
  • We develop new opportunities and deliver world class customer experiences to ensure end‐ to‐end orchestration of the customer success plan
  • Lead and coordinate program activities and resources for maximizing customer satisfaction from pre‐acquisition to expansion and renewal
  • The CSM team influences and nurtures the strategic relationship by understanding the customer objectives and how to help realize them, maximizing benefits delivery and positive outcomes
  • We strive to become a trusted advisor and partner of choice, and transform delivery by tackling the most challenging business issues across our portfolioLeading through competency and influence, it is essential to.
Dec 2023 - Present

Director, South/Midwest Zone, Customer Delivery

Philips

Amsterdam, Noord-Holland, NL

  • As the zone director, I generate revenue by examining order intake, nurture end-to-end relationships with customers to expand clientele, and minimize supply chain issues while assuring availability of required.
  • Streamlined standardization efforts of patient monitoring equipment at 7-hospital network in Florida while creating Governance Board to serve as an approval committee for any requested variance.
  • Achieved desired outcomes by analyzing 4-phased deal process for new strategic partnerships, reviewing forecasts, managing the workforce, and resolving differences.
  • Further identified opportunities and risks associated with the deal by implementing deal board review process in coordination with staff recommendations.
  • Secured profitable deals by advising peer delivery leaders regarding project management, clinical education, and consulting on potential impact.
  • Recruited Program and Customer Delivery Managers to staff $500M in sales funnel through effective workforce management planning.
2021 - Dec 2023

Managed Services Delivery Leader, North America

Philips

Amsterdam, Noord-Holland, NL

  • I introduced Managed Services within North America to deliver request-based services. I also enhanced workforce capacity by designing learning structure in playbooks and standard Phillips’s learning library. Key.
  • Analyzed forecast funnels, projected workforce, composed handbooks, and charted milestones in liaison with the sales team.
  • Determined gaps and reworked from scratch before launching during thorough analysis.
  • Oversaw successful delivery of FOK (β€œfirst of kind”) while working as service partner in Midwest (project management, clinical, and technical delivery).
2020 - 2021 ~1 yr

Sr. Manager Enterprise Partner/Executive Program Manager/Sr. Client Ops Manager

Philips

Amsterdam, Noord-Holland, NL

  • I guaranteed appropriate arrangement of contracts while overseeing overall back-office tasks and fostered and maintained partnerships flawlessly to augment business success and connections.Key Accomplishments:
  • Assisted in establishing 80-step process such as organizing technology management groups and interacting with stakeholders regarding future projections necessary for formulating partnership support plan.
  • Specified baseline for regulating delivery efforts in a non-standard role while authoring the language for customer delivery manager and exhibiting strategic partnership contracts.
  • Maintained necessary information by steering a centralized document storage process for partnerships, from ad-hoc to MS SharePoint and MS Teams.
  • Reviewed 3-year spending on medical consumables across three facilities while spearheading cost savings initiative with strategic customers in CA.
  • Contributed efforts in closing $22M in OIT (order in-take, received PO's) and $19M in revenue for the largest strategic customer in the East Zone.
2016 - 2020 ~4 yrs

Region Service Manager

Philips

Amsterdam, Noord-Holland, NL

I led a 25+ member team of Field Engineers, Technical Consultants, and Project Managers, with responsibilities for accounts in 11 states in the Midwest. Worked in unison with our sales partners in pre-sale planning, then install and maintain our cardiac monitoring equipment throughout the product's lifecycle. Ensured company wide best practices and.

2013 - 2016 ~3 yrs

Senior Field Service Engineer

Philips

Amsterdam, Noord-Holland, NL

2003 - 2013 ~10 yrs
Team & coworkers

Colleagues at Philips

Other employees you can reach at philips.com. View company contacts for 70504 employees →

LL Lucas Lemes GaviΓ£o Lucas Lemes GaviΓ£o Colleague at Philips Blumenau, Santa Catarina, Brazil, Brazil View → MB Manikant Bhardwaj Manikant Bhardwaj Colleague at Philips Bengaluru, Karnataka, India, India View → JM Jacques Mathijssen Jacques Mathijssen Colleague at Philips Eindhoven, North Brabant, Netherlands, Netherlands View → JF James Flory James Flory Colleague at Philips Greater Chicago Area, United States View → KB Konrad Buda Konrad Buda Colleague at Philips Skierniewice Gmina, Łódzkie, Poland, Poland View → HV Hans Van Den Berkmortel Hans Van Den Berkmortel Colleague at Philips Eindhoven, North Brabant, Netherlands, Netherlands View → AV Aad Vennix Aad Vennix Colleague at Philips Veldhoven, North Brabant, Netherlands, Netherlands View → PL Philippe Langlois Philippe Langlois Colleague at Philips Paris, Île-de-France, France, France View → SY Sudhan Yadhav Selvamani Sudhan Yadhav Selvamani Colleague at Philips Pune, Maharashtra, India, India View → DK Deepti Kharbanda Pmp Deepti Kharbanda Pmp Colleague at Philips Pune, Maharashtra, India, India View →
2 education records

Matt Decamp education

Bachelor Of Science - Bs, Business Administration And Management, General

University Of Phoenix

Associate'S Degree, Computer Technology/Computer Systems Technology

Itt Technical Institute
FAQ

Frequently asked questions about Matt Decamp

Quick answers generated from the profile data available on this page.

What company does Matt Decamp work for?

Matt Decamp works for Philips.

What is Matt Decamp's role at Philips?

Matt Decamp is listed as Director, Customer Success - Diagnosis and Treatment at Philips.

What is Matt Decamp's email address?

AeroLeads has found 1 work email signal at @philips.com for Matt Decamp at Philips.

Where is Matt Decamp based?

Matt Decamp is based in Greater St. Louis, United States, United States while working with Philips.

What companies has Matt Decamp worked for?

Matt Decamp has worked for Philips.

Who are Matt Decamp's colleagues at Philips?

Matt Decamp's colleagues at Philips include Lucas Lemes GaviΓ£o, Manikant Bhardwaj, Jacques Mathijssen, James Flory, and Konrad Buda.

How can I contact Matt Decamp?

You can use AeroLeads to view verified contact signals for Matt Decamp at Philips, including work email, phone, and LinkedIn data when available.

What schools did Matt Decamp attend?

Matt Decamp holds Bachelor Of Science - Bs, Business Administration And Management, General from University Of Phoenix.

What skills is Matt Decamp known for?

Matt Decamp is listed with skills including Troubleshooting, Medical Devices, Biomedical Engineering, Cross Functional Team Leadership, Project Management, Customer Service, Field Service, and Capital Equipment.

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