Matt Doering Email & Phone Number

Edmonton, Ab, Ca

Edmonton, Canada Area

- Responsible for coordinating, prioritizing and scheduling work for 160 field staff throughout the province of Alberta as well as organizing the work management software. - Liaise with Alberta One Call and Utility representatives to ensure a timely resolution to issues and inquiries.- Represent the company in meeting with clients, customers, as well as national conferences.- Receive escalations, complaints, and disputes to satisfactory conclusions. - Receive emergency utility locating calls and dispatched field staff accordingly. - Identify trends in the type and number of tickets and prioritize and schedule accordingly.

Edmonton, Canada Area

- Responsible for coordinating, prioritizing and scheduling work for 130 field staff throughout the province of Alberta as well as organizing the work management software. - Liaise with Alberta One Call and Utility representatives to ensure a timely resolution to issues and inquiries.- Represent the company in meeting with clients, customers, as well as national conferences.- Receive escalations, complaints, and disputes to satisfactory conclusions. - Receive emergency utility locating calls and dispatched field staff accordingly. - Identify trends in the type and number of tickets and prioritize and schedule accordingly.

Salima, Malawi

- Line managed 14 staff, including nurses, security guards, groundcare staff, general assistants and accounts staff.- Responsible for day-to-day operations.- Conducted a comparative analysis by visiting hospices inUganda, gaining insights to enhance the service delivery andmanagement of NdiMoyo.- Renewed all annual staff contracts, ensuring each conformed toorganizational policy and new national laws.- Oversaw the Vulnerable Children Programme, increasing projectefficiency while reducing the burdens of key nursing staff.

Viking, Alberta

- Managed all aspects of the Viking House Calls Project.- Developed and carried out a detailed implementation plan.- Established partnerships with local businesses and environmentorganizations to contribute environmentally sustainableproducts.- Created all communications and promotional material for theproject.- Recruited and trained project staff members to implement theproject.

Ulaanbaatar, Mongolia

- Developed organisation-wide programme strategies, designedto define how the organization will meet its mission and vision.- Created project proposals for private donors, partners, andgovernment agencies.- Coordinated with members of the Asian Outreach Alliance topresent clear and coherent strategies.- Liaised with INGO leaders, government officials, and otherstakeholders.- Compiled the 2010 Annual Report as well as quarterly donorreports.

- Coordinated the Haiti earthquake response by collecting anddisseminating information from UN OCHA and other agencies.- Developed the organization’s field financial control manual.- Created disaster response packages intended for partners andgovernments.- Recruited physical therapists for work with partners, HarvardHumanitarian Initiative.

Phnom Penh, Cambodia

- Managed the Micro Loan Program, doubling the amount ofclients.- Audited and redesigned the budgeting and bookkeepingsystems.- Developed a teaching manual for national and expatriateEnglish teachers.- Taught English to children from a displacement camp,ranging in age from 8 to 17.

International Project Management, International Development And Humanitarian Relief

Bachelor Of Arts (B.A.), Cultural Anthropology