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Matt Dominguez-York is listed as Collaboration and Contact Center Engineer with 10 years experience with Cisco Products. at Chicago Housing Authority, a company with 654 employees, based in Forest Park, Illinois, United States. AeroLeads shows a work email signal at nm.org and a matched LinkedIn profile for Matt Dominguez-York.
Matt Dominguez-York previously worked as Digital Communications Engineer at Chicago Housing Authority and Senior UCCE Engineer at Rush University Medical Center. Matt Dominguez-York holds Bachelor Of Science - Bs, Network Engineering And Security from Western Governors University.
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AeroLeads found 2 current-domain work email signals for Matt Dominguez-York. Compare company email patterns before reaching out.
Collaboration and Contact Center Engineer with 10 years experience with Cisco Products; UCCE/PCCE/UCCX, CUCM, Unity Connection, Cisco Emergency Responder and 3rd party applications like Calabrio and Microcall. I'm also Genesys Professional and Architect Certified and excited to learn and implement new products/methods in the Contact Center environment.
Listed skills include Theatre, Musical Theatre, Dramaturgy, Performing Arts, and 11 others.
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A career timeline built from the work history available for this profile.
Chicago, Illinois, United States
-Responsible for maintaining Voice Infrastructure: CUCM, UCXN, CER, UCCX, CUBEs-Lead efforts to upgrade from v11.5 to v14 CUCM, UCXN, CER, and v12.5 UCCX.-Implement and Administer Calabrio Call Recording-Support voice operational needs of CHA Call Centers and their contractors (~140 agents).
-Responsible for administering Cisco PCCE (11.6) and Agent CUCM (11.5)-Collaborate in implementing Genesys CX to Access Center. -Deploy new and update existing menus using ICM Script Editor-Administer 11.5 Calabrio environment-Administer WebEx Control Hub for Softphone deployment-Convert Access Center agents to WebEx softphone to increase stability and.
Chicago, Illinois, United States
-Deploy and update call flows to multiple UCCE scripts throughout NM Health System. -Implement expansion of Outbound Dialer campaigns and Cisco ECE. -Create DID Management through ServiceNow for future automation needs.
Chicago, IL
Member of Voice Services as Voice Engineer-Process ServiceNow tickets for Cisco phones including UCCE agent provisioning, phone configuration, Cisco Unity configuration. -Program new phones, update existing phones in Cisco Call Manager.-Configure and install Voice Gateways (310, 320, 224, 248, 204) throughout enterprise.-Experience with provisioning Cisco.
Des Plaines, IL
Director of Xanadu2020 ALTA Nominee
Greater Chicago Area
Assistant Director of hang by debbie tucker green
Chicago
bare by Damon Intrabartolo and Jon Hartmare
Directed the Chicago Premiere of Glory Days.
The Great God Pan by Amy Herzog
Directing Men Exposed by Scott Woldman for Redtwist Theatre's Dark Red Series.
A Body of Water by Lee Blessing
Assistant Director for Kimberly Senior on Northlight Theatre's production of The Whipping Man by Matthew Lopez.
Chicago
Assistant Director of The Catholic Repertory: Doubt & Agnes of God, directed by Artistic Director PJ Paparelli
Organized Summer Intern Programming together with summer production involving ATC Youth Ensemble.
Other employees you can reach at thecha.org. View company contacts for 654 employees →
Jenny Diaz
Colleague at Chicago Housing AuthorityGreater Chicago Area, United States
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Antoinette Moore
Colleague at Chicago Housing AuthorityEvergreen Park, Illinois, United States, United States
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Edward Robles
Colleague at Chicago Housing AuthorityGreater Chicago Area, United States
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Aubrey Neistein
Colleague at Chicago Housing AuthorityGreater Chicago Area, United States
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Sharon Smith
Colleague at Chicago Housing AuthorityGreater Chicago Area, United States
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Christopher Wilkerson, M.B.A
Colleague at Chicago Housing AuthorityEvergreen Park, Illinois, United States, United States
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Jan Jones
Colleague at Chicago Housing AuthorityDolton, Illinois, United States, United States
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William Little
Colleague at Chicago Housing AuthorityGreater Chicago Area, United States
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Abdiel Ortega
Colleague at Chicago Housing AuthorityGreater Chicago Area, United States
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Sally Lemmon
Colleague at Chicago Housing AuthorityGreater Chicago Area, United States
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Pursuing Bachelor of Science in Networking Engineering, Cisco Track
Activities and Societies: Alpha Psi Omega, Vice President
Quick answers generated from the profile data available on this page.
Matt Dominguez-York works for Chicago Housing Authority.
Matt Dominguez-York is listed as Collaboration and Contact Center Engineer with 10 years experience with Cisco Products. at Chicago Housing Authority.
AeroLeads has found 2 work email signals at @nm.org for Matt Dominguez-York at Chicago Housing Authority.
Matt Dominguez-York is based in Forest Park, Illinois, United States while working with Chicago Housing Authority.
Matt Dominguez-York has worked for Chicago Housing Authority, Rush University Medical Center, Northwestern Medicine, Big Noise Theatre, and Remy Bumppo Theatre Company.
Matt Dominguez-York's colleagues at Chicago Housing Authority include Jenny Diaz, Antoinette Moore, Edward Robles, Aubrey Neistein, and Sharon Smith.
You can use AeroLeads to view verified contact signals for Matt Dominguez-York at Chicago Housing Authority, including work email, phone, and LinkedIn data when available.
Matt Dominguez-York holds Bachelor Of Science - Bs, Network Engineering And Security from Western Governors University.
Matt Dominguez-York is listed with skills including Theatre, Musical Theatre, Dramaturgy, Performing Arts, Drama, Acting, Directing, and Stage.
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