Matt Downey work email
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Matt Downey personal email
Matt Downey is a Distribution Maintenance Analyst at BC Hydro at BC Hydro. He possess expertise in customer service, mechanical aptitude, process improvement, critical thinking, problem solving and 5 more skills.
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Distribution Maintenance AnalystBc Hydro Apr 2015 - Present -
Metering Support WorkleaderFortisbc Apr 2013 - Apr 2015Burnaby, Bc Canadao Monitor and distribute work for departmento Review departmental processeso Monitor work completed by meter reading provider to ensure service levels meto Support Meter Reading Coordinators and respond to customer escalations -
Business Operation Lead - 2013 Meter Reading ProjectFortisbc Sep 2012 - Apr 2013Burnaby, Bc Canadao Plan and lead meetingso Direct communication with contractors c Responsible to recognize, propose, and train new processes c Facilitate seamless transition between service providers with zero customer impact -
Meter Reading CoordinatorFortisbc Nov 2011 - Apr 2013o Daily communication with customers and field employees o Mediate conflict between customers and field staff o Responsible for data collected by meter readerso Recognize irregularities in meters and distribution equipment o Create and monitor service orderso Understanding of natural gas materials and terminologyo Use of SAP, Excel, and GIS Applications -
Meter Reading Work LeaderAccenture Aug 2011 - Nov 2011o Load meter reading data ensuring service levels meto Scheduling duties according to available staff and billing cycleso Security checks
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Meter ReaderAccenture Jun 2008 - Nov 2011o Responsible for reading and recording electric and gas meter readingso Recognize irregularities in meters and distribution equipmento Perform daily interaction with customerso Working outdoors in all weather conditionso SAP
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Field Service RepresentativeAccenture Jun 2008 - Nov 2011o Responsible for collections and disconnections o Guarantee professional communication directly with clients
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Shop AssistantRed Line Watersports Sep 2007 - May 2008Chilliwack, Bco Responsible for detailing of boatso Performed routine servicing: oil changes, fluid changes, & winterizationso Completed transportation and pre-delivery inspectionso Stocked retail area and inventory
Matt Downey Skills
Frequently Asked Questions about Matt Downey
What company does Matt Downey work for?
Matt Downey works for Bc Hydro
What is Matt Downey's role at the current company?
Matt Downey's current role is Distribution Maintenance Analyst at BC Hydro.
What is Matt Downey's email address?
Matt Downey's email address is ma****@****dro.com
What skills is Matt Downey known for?
Matt Downey has skills like Customer Service, Mechanical Aptitude, Process Improvement, Critical Thinking, Problem Solving, Microsoft Excel, Microsoft Office, Sap, Powerpoint, Strong Communicator.
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