Licensed and Insured Building Contractor with focus on residential Garages, Fences, Decks, Basements, Bathrooms and Kitchens.

"APi National Service Group (APi NSG) is a national, self-performing provider of code required testing and inspections, repair/maintenance, and retrofits of building fire suppression and life safety systems. With the banking, bonding and financial backing of a $2.0B parent company, APi Group, Inc., we represent a family of more than 44 companies within the Life Safety, Industrial and Specialty Construction industries."Duties include:- Manage service provider records including new setups, risk management documentation and background checks.- Communicate procedure, expectations and negotiate pricing.- Evaluate current coverage areas and capabilities for opportunities.- Adjust location assignments based on service provider's changes in capabilities or coverage areas.

"APi National Service Group (APi NSG) is a national, self-performing provider of code required testing and inspections, repair/maintenance, and retrofits of building fire suppression and life safety systems. With the banking, bonding and financial backing of a $2.0B parent company, APi Group, Inc., we represent a family of more than 44 companies within the Life Safety, Industrial and Specialty Construction industries."Duties• Ensure clients are serviced at the highest level of satisfaction through quality service, courteous employees and quickest response to their needs• Confer with customers by telephone to schedule inspections, create work orders, resolve discrepancies and arrange service• Review inspection reports and back-up paperwork to verify them against the vendor invoice for accuracy• Maintain relationships with service providers delivering on customer needs• Ensure that appropriate service was performed in response or advance of customer needs.• Enhance and grow customer relationships through customer service excellence• Review inspection reports for deficiencies noted (ie. fire sprinkler, fire alarm, etc.). Forward deficiency reports to the quoting department for processing.• Perform after hours response on a rotating basis

- Managed the records for the check and stock certificate vault for Wells Fargo Shareowner Services; responsible for the accuracy of 10+ audits a year including those conducted by the Securities and Exchange Commission and the Office of the Controller of the Currency. - Collaborated with vendors and account managers to maintain the efficiency of turnaround time and the accuracy of existing and newly received inventory; acted as a liaison between departments to assist with research and problem solving.- Worked under minimal supervision

- Provided quality control by ensuring that transactions were processed correctly and in a timely manner.- Trained new individuals and developed new methods to increase efficiency.

- Served as a Call Center Representative and provided the needed assistance to shareowners with various transactions, and diagnosing and solving problems. - Instructed shareholders, brokers, and attorneys on how to successfully transmit information; guaranteed conformance to local, state, and federal regulations.