Recycling is Priority #1New Business DevelopmentProcuring New SupplyFinding New Venders to sell toManaging CRM and new leads generationAdvisor to logistics on operational procedures.

Handling daily operations for companyScheduling Inbound and Outbound Freight LogisticsMaking recycling a top priorityCustomer ServiceBusiness DevelopmentSolve IT related issues for Employees

•Added 30% to business in clientele through cold calls and quotes•Cleaned commercial and residential windows on consistent schedule through all weather conditions•Prioritized customer service and retention•Performed small business operations: budgeting, accounting, billing, management

• Customer Service and IT support for Moody Bible Institute and Nationwide network• Solve technical inquiries for employees• Train employees on procedures and software• Consult with programmers on technical requirements

•Educated and trained new clients to use Dynamic Trend Software systems through phone, email, and online classes•Consulted with customers and other departments on technical issues regarding software system design•Responsible for troubleshooting, testing, and quality assurance of software•Performed customer service and IT support•Coordinated online classes(Webinars) to meet client and teacher demands•Wrote and edited help manual for PC-based and Web-based software programs

•Coordinated international port visits for a large passenger ship that operated as a mobile bookstore and conference center•Developed and implemented strategy and vision based on planning meetings with local contacts•Hired, trained, and supervised over 100 volunteers and support staff•Negotiated permits from local government officials in Turkey, England, Malta, and Montenegro for the ships arrival into port•Ensured compliance with applicable regulations, satisfaction of… Show more •Coordinated international port visits for a large passenger ship that operated as a mobile bookstore and conference center•Developed and implemented strategy and vision based on planning meetings with local contacts•Hired, trained, and supervised over 100 volunteers and support staff•Negotiated permits from local government officials in Turkey, England, Malta, and Montenegro for the ships arrival into port•Ensured compliance with applicable regulations, satisfaction of participants, and resolution of any problems that arise•Promoted ship's conferences and book store to the local community in each country.•Developed event topics and chose featured speakers. Show less

• Installed, programmed and repaired photo copiers and related equipment.• Repaired and replaced defective parts.• Responded to written and telephone requests for technical support.• Initiated purchase orders for services rendered.