I have learned through experience and role models to be patient and hardworking. I am an organized dedicated and motivated individual, who cares about the quality and accuracy of the tasks performed.Accomplishments_______________________________________________________________________________________________PCC project: This project involves reaching out to clients to give expectations as well as providing answers to any questions about Home Equity they may have. Often this courtesy call is the first contact the client has with the bank, therefore, it is a representation of services they will receive in the process.Signature series: this class focusses on public speaking and preparation for working within a business. Outcomes are creating self awareness of potential shortcomings many make that hurt there brand. Payoff project: I assisted production regarding completing credit card payoffs for clients. In this project we confirmed statements from clients and then confirmed there balances. Once completed, we would enter in there information and send it to the funding team.HOI project: I assisted production with setting up loss payee for clients in the Home Equity process.In this project I would reach out to insurance companies on behalf of our clients to have the bank added as loss payee