Matt Eason

Matt Eason Email and Phone Number

Senior Service Desk Technician at EDENS @ EDENS
Matt Eason's Location
Irmo, South Carolina, United States, United States
Matt Eason's Contact Details

Matt Eason personal email

n/a
About Matt Eason

I am an energetic and goal-oriented individual in the IT field where I use my experience and skills in desktop support, customer service, and teamwork to contribute to a company’s operations. I have four plus years experience working in technology support positions ranging from state level, higher education, and private industry.

Matt Eason's Current Company Details
EDENS

Edens

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Senior Service Desk Technician at EDENS
Matt Eason Work Experience Details
  • Edens
    Senior Service Desk Technician
    Edens Oct 2022 - Present
    National, Us
  • Edens
    Service Desk Specialist
    Edens Apr 2017 - Oct 2022
    National, Us
  • Vc3
    System Engineer
    Vc3 Aug 2016 - Mar 2017
    Columbia, Sc, Us
  • South Carolina Department Of Health And Environmental Control
    Information Technology Consultant 1
    South Carolina Department Of Health And Environmental Control Oct 2015 - Aug 2016
    -Responsible for implementing and delivering The State of South Carolina's approved software implementation projects, working closely with other project team members, project managers and partner consulting teams.-Installation, Configuration and Implementation of - Citrix, Bit-locker, DHEC VPN, Safeboot, Symantec Endpoint Protection, EFIS, and approved Microsoft suite products. -The removal of pre-installed applications for less chance of a security compromise Communicating with vendors to ensure accuracy of inventory and orders. -Operating Systems and Hardware: Dell Venue 11 pro Windows 8.1, Dell Latitude E7240 Windows 7, Dell OptiPlex 3020 Windows 7, and Dell XPS tablets both touch and non-touch screen Windows 8.1.-Responsible for maintaining and updating the configuration image to corporate standards for over 3,000 workstations across multiple geographic locations.
  • South Carolina Department Of Health And Environmental Control
    Technology Support Analyst
    South Carolina Department Of Health And Environmental Control Apr 2015 - Sep 2015
    -Responsible for implementing and delivering The State of South Carolina's approved software implementation projects, working closely with other project team members, project managers and partner consulting teams.-Installation, Configuration and Implementation of - Citrix, Bit-locker, DHEC VPN, Safeboot, Symantec Endpoint Protection, EFIS, and approved Microsoft suite products. -The removal of pre-installed applications for less chance of a security compromise Communicating with vendors to ensure accuracy of inventory and orders. -Operating Systems and Hardware: Dell Venue 11 pro Windows 8.1, Dell Latitude E7240 Windows 7, Dell OptiPlex 3020 Windows 7, and Dell XPS tablets both touch and non-touch screen Windows 8.1.-Responsible for maintaining and updating the configuration image to corporate standards for over 3,000 workstations across multiple geographic locations.
  • Columbia Crossroads
    Propresenter Team Leader
    Columbia Crossroads Jan 2010 - Sep 2015
    Columbia, Sc, Us
    Manage a team of individuals to assist the congregation in worship on Sunday mornings. Other responsibilities include (but not limited to):-Assisting with scheduling team members-Training new team members-Conducting training seminars -General IT requests on presentation iMac -Repairs and analysis of presentation equipment -Running ProPresenter for church-sponsored events
  • Workplace Solutions
    It Analyst
    Workplace Solutions Jul 2014 - Mar 2015
    Columbia, Us
    -Analyze client-defined business rules and configure systems appropriately -Compile employee census information and prepare it for upload -Set up PDF forms in Adobe Acrobat, as required for entrollment -Assist in setting up employee benefit products in the system -Answer in-coming support calls and e-mail messages-Troubleshoot customer problems, often utilizing web conferencing tools-Assist in daily upkeep of systems in house -Run reports to gather information for clients
  • University Of South Carolina
    It Support Staff (Arnold School Of Public Health)
    University Of South Carolina Nov 2012 - Jul 2014
    Columbia, Sc, Us
    Student worker for the technology support staff with the Arnold School of Public Health on campus at the University of South Carolina. Experience with computer, printer, and end user maintenance.Perform tasks such as data entry, inventory, user support, printer set up and maintenance, access control, and OS installs and maintenance. General office tasks such as mail delivery, filing, and report writing.Was part of a team that helped launch the service desk program that tracks work order tickets based on department/facility
  • University Of South Carolina
    Housing It Support Staff
    University Of South Carolina 2011 - Sep 2012
    Columbia, Sc, Us
    Student worker for the technology support staff within the housing department of USC.Experience with computer, printer, and network maintenance.Performed tasks such as data entry and inventory.Programs used: FAMIS, P2000, and Persona. Activate and code ID cards for access to iClass, Magstripe, and Proximity chip cards as well as maintenance for readers.General office tasks.Mail Delivery.Part of student led teams on two projects: 1) Campus wide inventory of all housing computers, printers, monitors, and scanners in a three month project 2) Migrated all housing staff from Windows XP Professional to Windows 7
  • Ruby Tuesday
    Bartender
    Ruby Tuesday May 2009 - May 2011
    Us
    Bartender for Ruby Tuesday corporation where I mixed drinks, waited on tables, took inventory of supplies, monitored other employees, shift led, and also managed front of house responsibilities on a day to day basis
  • Vintage Marketing
    Administrative Assistant
    Vintage Marketing Oct 2008 - Aug 2009
    Administrative assistant for an independent sales team with a myriad of responsibilities including, but not limited to:-Emailing project leads to representatives -Administrative tasks such as filing reports, compiling regional statistics of products, and shipping product literature to potential customers -Responsible for helping set up and run "lunch and learn" presentations in the SC and NC area

Matt Eason Skills

Data Entry Powerpoint Microsoft Office Public Speaking Windows 7 Customer Service Microsoft Excel Microsoft Word Higher Education Research Training Information Technology Web Design Photoshop Teaching People Skills Editing Facebook Social Media Blogging Spiceworks Team Management Propresenter Teacher Training Bartending Audio Visual Support Twitter System Center Configuration Manager Active Directory Remote Desktop Command Prompt Software Installation Technical Support Leadership Computer Hardware Time Management Network Administration Troubleshooting Computer Hardware Troubleshooting Remote Troubleshooting Mobile Devices Airwatch Office 365

Matt Eason Education Details

  • University Of South Carolina
    University Of South Carolina
    Information Technology
  • Midlands Technical College
    Midlands Technical College
    Education

Frequently Asked Questions about Matt Eason

What company does Matt Eason work for?

Matt Eason works for Edens

What is Matt Eason's role at the current company?

Matt Eason's current role is Senior Service Desk Technician at EDENS.

What is Matt Eason's email address?

Matt Eason's email address is me****@****ens.com

What is Matt Eason's direct phone number?

Matt Eason's direct phone number is +180352*****

What schools did Matt Eason attend?

Matt Eason attended University Of South Carolina, Midlands Technical College.

What are some of Matt Eason's interests?

Matt Eason has interest in Teaching, Technology, Education, Science And Technology, Music, Apple Products, Animal Welfare, Travel, Arts And Culture.

What skills is Matt Eason known for?

Matt Eason has skills like Data Entry, Powerpoint, Microsoft Office, Public Speaking, Windows 7, Customer Service, Microsoft Excel, Microsoft Word, Higher Education, Research, Training, Information Technology.

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