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Matt Eason personal email
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I am an energetic and goal-oriented individual in the IT field where I use my experience and skills in desktop support, customer service, and teamwork to contribute to a company’s operations. I have four plus years experience working in technology support positions ranging from state level, higher education, and private industry.
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Senior Service Desk TechnicianEdens Oct 2022 - PresentNational, Us -
Service Desk SpecialistEdens Apr 2017 - Oct 2022National, Us -
System EngineerVc3 Aug 2016 - Mar 2017Columbia, Sc, Us -
Information Technology Consultant 1South Carolina Department Of Health And Environmental Control Oct 2015 - Aug 2016-Responsible for implementing and delivering The State of South Carolina's approved software implementation projects, working closely with other project team members, project managers and partner consulting teams.-Installation, Configuration and Implementation of - Citrix, Bit-locker, DHEC VPN, Safeboot, Symantec Endpoint Protection, EFIS, and approved Microsoft suite products. -The removal of pre-installed applications for less chance of a security compromise Communicating with vendors to ensure accuracy of inventory and orders. -Operating Systems and Hardware: Dell Venue 11 pro Windows 8.1, Dell Latitude E7240 Windows 7, Dell OptiPlex 3020 Windows 7, and Dell XPS tablets both touch and non-touch screen Windows 8.1.-Responsible for maintaining and updating the configuration image to corporate standards for over 3,000 workstations across multiple geographic locations.
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Technology Support AnalystSouth Carolina Department Of Health And Environmental Control Apr 2015 - Sep 2015-Responsible for implementing and delivering The State of South Carolina's approved software implementation projects, working closely with other project team members, project managers and partner consulting teams.-Installation, Configuration and Implementation of - Citrix, Bit-locker, DHEC VPN, Safeboot, Symantec Endpoint Protection, EFIS, and approved Microsoft suite products. -The removal of pre-installed applications for less chance of a security compromise Communicating with vendors to ensure accuracy of inventory and orders. -Operating Systems and Hardware: Dell Venue 11 pro Windows 8.1, Dell Latitude E7240 Windows 7, Dell OptiPlex 3020 Windows 7, and Dell XPS tablets both touch and non-touch screen Windows 8.1.-Responsible for maintaining and updating the configuration image to corporate standards for over 3,000 workstations across multiple geographic locations.
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Propresenter Team LeaderColumbia Crossroads Jan 2010 - Sep 2015Columbia, Sc, UsManage a team of individuals to assist the congregation in worship on Sunday mornings. Other responsibilities include (but not limited to):-Assisting with scheduling team members-Training new team members-Conducting training seminars -General IT requests on presentation iMac -Repairs and analysis of presentation equipment -Running ProPresenter for church-sponsored events -
It AnalystWorkplace Solutions Jul 2014 - Mar 2015Columbia, Us-Analyze client-defined business rules and configure systems appropriately -Compile employee census information and prepare it for upload -Set up PDF forms in Adobe Acrobat, as required for entrollment -Assist in setting up employee benefit products in the system -Answer in-coming support calls and e-mail messages-Troubleshoot customer problems, often utilizing web conferencing tools-Assist in daily upkeep of systems in house -Run reports to gather information for clients -
It Support Staff (Arnold School Of Public Health)University Of South Carolina Nov 2012 - Jul 2014Columbia, Sc, UsStudent worker for the technology support staff with the Arnold School of Public Health on campus at the University of South Carolina. Experience with computer, printer, and end user maintenance.Perform tasks such as data entry, inventory, user support, printer set up and maintenance, access control, and OS installs and maintenance. General office tasks such as mail delivery, filing, and report writing.Was part of a team that helped launch the service desk program that tracks work order tickets based on department/facility -
Housing It Support StaffUniversity Of South Carolina 2011 - Sep 2012Columbia, Sc, UsStudent worker for the technology support staff within the housing department of USC.Experience with computer, printer, and network maintenance.Performed tasks such as data entry and inventory.Programs used: FAMIS, P2000, and Persona. Activate and code ID cards for access to iClass, Magstripe, and Proximity chip cards as well as maintenance for readers.General office tasks.Mail Delivery.Part of student led teams on two projects: 1) Campus wide inventory of all housing computers, printers, monitors, and scanners in a three month project 2) Migrated all housing staff from Windows XP Professional to Windows 7 -
BartenderRuby Tuesday May 2009 - May 2011UsBartender for Ruby Tuesday corporation where I mixed drinks, waited on tables, took inventory of supplies, monitored other employees, shift led, and also managed front of house responsibilities on a day to day basis -
Administrative AssistantVintage Marketing Oct 2008 - Aug 2009Administrative assistant for an independent sales team with a myriad of responsibilities including, but not limited to:-Emailing project leads to representatives -Administrative tasks such as filing reports, compiling regional statistics of products, and shipping product literature to potential customers -Responsible for helping set up and run "lunch and learn" presentations in the SC and NC area
Matt Eason Skills
Matt Eason Education Details
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University Of South CarolinaInformation Technology -
Midlands Technical CollegeEducation
Frequently Asked Questions about Matt Eason
What company does Matt Eason work for?
Matt Eason works for Edens
What is Matt Eason's role at the current company?
Matt Eason's current role is Senior Service Desk Technician at EDENS.
What is Matt Eason's email address?
Matt Eason's email address is me****@****ens.com
What is Matt Eason's direct phone number?
Matt Eason's direct phone number is +180352*****
What schools did Matt Eason attend?
Matt Eason attended University Of South Carolina, Midlands Technical College.
What are some of Matt Eason's interests?
Matt Eason has interest in Teaching, Technology, Education, Science And Technology, Music, Apple Products, Animal Welfare, Travel, Arts And Culture.
What skills is Matt Eason known for?
Matt Eason has skills like Data Entry, Powerpoint, Microsoft Office, Public Speaking, Windows 7, Customer Service, Microsoft Excel, Microsoft Word, Higher Education, Research, Training, Information Technology.
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