• Ensure that each customer receives outstanding customer service by providing a friendly helpful environment which includes greeting and acknowledging every customer, exchanging names, maintaining outstanding standards, demonstrating solid product knowledge and meeting all other components of companys customer service guidelines.• Identify, recruit, and hire qualified sales associates with a passion for nutrition, health and sales.• Train, develop and assess performance of sales associates in all aspects of the business to ensure they have the skills, product knowledge and operational skills to provide a consistent World Class Customer Service.• Document the return of damaged, discontinued or expired products.• Responsible for the career development, retention, and succession planning of stores associates• Monitor, analyze and measure sales performance; develop and implement plans to maximize sales and meet or exceed sales goals and objectives.• Ensure appropriate merchandise stock levels, merchandise presentations, and signing is current and displayed properly.• Review store trends. Recommend and initiate changes for maximizing goals and objectives.• Ensure compliance with all policies and procedures through regular store management and staff meetings, store walk-through and audits• Operate the cash register• Create appropriate schedules based on business needs and payroll guidelines directed by the Home Office or District Manager.• Communicate effectively with District Manager, Home Office, and peers.• Collaborate with District Manager to establish clear performance goals and objectives.• Foster a pleasant work environment for all associates.