Matt Evans Email & Phone Number

Sandhurst, England, United Kingdom

• Leading a team of 8 employees, fostering a collaborative environment to meet deadlines efficiently.• Conducting performance reviews, identifying areas for development and progression within the company.• Maintenance of relationships with all stakeholders through client engagement and escalation management.• Driving improvements within the team through improving processes, reporting, and customer experience.• Developed and delivered comprehensive training programmes, improving team skills and performance.

Sandhurst, England, United Kingdom

• High functioning position appointed team leader for the occupier recharge team recognising consistent excellent standard of work.• Responsible for training new candidates and acting as point of leadership resolving complex queries within the team.• Developing processes from scratch to drive team improvements and documentation of key practices within the business.

• The role delivers comprehensive data analysis and reporting services for utilities to clients including annual budgets, monthly/quarterly utility recharge reports and monitoring and targeting reports designed to help reduce energy consumption.• Working in a deadline driven environment to deliver utility reporting and analysis to clients.• Comprehensive experience working with large volumes of data and providing detailed analysis through excel and Power BI.• Accomplished report writing skills through the delivery of tenant recharge reports, annual budgets and data validation reports.

Bracknell South, Berkshire, United Kingdom

• Working as part of a team in order to meet daily targets and fulfilling online orders for a mobile phone company. Everyday tasks include credit checking customers, running security checks for fraud risk and connecting and dispatching phones.• Advanced computer skills with extensive use of software including: Microsoft Excel, Salestar, Oracle, Emailage and SendinBlue.• Worked closely with my manager using excel skills (pivot tables, vlookups) to create and develop company documentation that meet compliance targets set by EE and Vodafone. • Working with sensitive information that requires a high level of classification and security e.g. customer bank details.• Began working for this start-up company in its first few months giving me great experience in a fast paced, dynamic working environment.

Ascot

• Working behind the bar at racing events for Ascot Racecourse in a variety of different environments from Grandstand Bars to the Royal Enclosure• An assortment of customer service skills attuned to each area and its individual requirements• Includes working behind the bar in the Royal Enclosure for Royal Ascot week• Fully trained in all bar areas with lots of experience in high pressure scenarios• Received an Ascot badge acknowledging outstanding work for an event

• Working as a team associate behind the bar serving drinks and on the floor delivering food to customers• High level of customer service skills and communication when often working under pressure

Bracknell

• Part of the team working at The Golden Retriever pub• Working behind the bar as either part of a team or on my own• Fully trained in all bar work including serving drinks, taking orders and coffee machines• Excellent communication skills engaging with the customer whilst providing excellent service

Bachelor Of Science - Bs, Geography, 2:1

Activities and Societies: GeogSoc GeogSoc football teamGeography graduate from the University of Sheffield. During the course of this.

Education record

AS: Further Maths - A Philosophy and Ethics - B A Levels: Maths - A Geography - B Physics - B

Education record

Activities and Societies: Football, Cricket, Prefect in year 11GCSE's : Maths - A* English Language - A English Literature - A* Biology.