Experienced Technical Lead, Network Operations Manager and Engineer with a demonstrated history of working within the telecommunications industry. Skilled in Hybrid Fibre Coax, Telco, High-capacity Core and Business data ethernet 100-400G and fibre WDM networks including CIN XGS-PON.Strong background in field engineering, Evaluation procurement and training on new technology, service operations management, supervision and support and leadership of Projects, impact assessments, field management support to engineers and technicians to implement new technology restoration of service, targeted and preventative maintenance routines to improve reliability along with delivering projects on time. Strong operations professional who is driven to improve performance of existing, new technologies, investment in people, sharing and documenting best practice.Driving change, developing own experience, knowledge and that of others.I have been in the industry for over 20 years since I left school in 1997 starting as an installer in the cable boom days I’ve always had a willingness to get out my comfort zone and learn. Transitioning myself through the industry to give me a great grounding on skills with technology, people, customers and how service are delivered E2E.