Matt Farinelli Email & Phone Number

Park City, UT, US

Park City, Utah, United States

Together, we make cities more livable.Territories: Utah, Idaho, Washington, Oregon, Alaska, Hawaii, Montana

Park City, Utah, United States

• Worked with C-Level team to understand goals and vision for overall business
• Engaged with other leaders across the org to ensure synergy and provide collaboration in achieving mission level goals
• Developed and executed all strategies, initiatives, and visions for Client Solutions/Success team, including:
• Development of OKRs and establishing KPIs
• Overseeing and directly implementing systems for client project management
• Providing guidance on product enhancements based on team and customer feedback

Park City, Utah, United States

• Pulse Insights is a Zero Party Data Collection | Voice of Customer/CX Research Tool
• Shifted focus from client delivery to the holistic operations of the entire company, getting deeply involved in InfoSec, DevOps, HR, Vendor Management, etc.
• Oversaw teams responsible for taking new products and features from scoping to testing to rolling out to both in-house teams and clients.
• Instrumental in standing up new systems like Hubspot (CRM), Vitally (Client Health & Project Management), TriNet Performance Management System
• Led company through first ever SOC2 compliance audit.
• Implemented our employee feedback and review system and practices.

Park City, UT

• Brought on to build out an Ops Team from ground up that could manage all clients and be responsible for approx $3 million in annual revenue/renewals.
• Created and implemented all Ops Team processes, established SOPs, & maximized existing systems to efficiently take clients from onboarding to launch to delivery of data/insights.
• Managed our in-house team (Developer(s), Product Specialists, Client Success Managers) as well as outsourced engineering/product team & other partners/vendors.

Park City, UT

• Oversaw and managed all aspects of 8 person website development team, including 6 direct reports, responsible for developing/maintaining 100+ hotel/hospitality websites.
• Responsible for overseeing all Website Development and Creative projects in excess of $1m+ in annual revenue.
• SCRUM Certified. Experienced in Agile and Waterfall methodologies.
• Developed and implemented all current departmental policies, tools, and processes.
• Sat on the company's Management Committee responsible for collaboration on all company operational changes, initiatives, and culture.
• Developed new offerings/services/products/processes to meet demands of clients and marketplace.

Park City, UT

• SCRUM Certified. Familiar with Waterfall and Agile project management methodologies.Managed all aspects of website development projects and processes, including:
• New Custom Site Builds (typically $25k to $100k+)
• New Design Ready Architecture Site Builds (typically $12k to 25k)
• Management of maintaining and adding new features and functionality to all existing sites within our agency's portfolio (100+ sites)

Sometimes I write some stuff that's kinda about skiing... kinda not. Example: http://skisolitude.com/blog/argenta-vs-thirsty-squirrel

Salt Lake City, UT

Start-up from artists and product creators who are longtime veterans of lifestyle brands like Nixon/Monster Audio/Skullcandy/Burton.-Brought in to help with grass roots marketing efforts, quickly expanded to incorporate all areas of digital marketing, e-commerce, customer service and website management.-Explored budget friendly sources of new traffic.

Park City, UT

All things digital marketing.I identify weaknesses and determine opportunities in a given hotel's digital marketing efforts. Then I determine strategy to course correct so that GCommerce can maximize our client's online revenue.

Park City, UT

SEOPPCDisplay/RetargetingCopy Editing and OptimizationCopywriting