* Managed every aspect of the construction process from start to finish for up to 20homes at a time* Organized, scheduled, and managed subcontractors to ensure quality construction * Established costs of houses prior to construction and maintained budget to upholddirect profits* Developed schedules prior to construction and adjusted daily to ensure an accuratetimetable * Paid and refused all billing in the construction process to maintain cost establishedin initial budget* Worked with customers from pre-construction meeting to final walk-through and delivery* Contacted homeowners with weekly updates to keep each informed on construction updates* Direct point of contact for customer issues through email, phone, and face to facemeetings in the field* Oversaw blueprints for subcontractors and verified that all work was per plan and ofexcellent quality* Concluded checklist and punch list on each house through each phase of construction* Managed all workers on job site to make certain OSHA regulations were enforced daily

* Developed and maintained loyal relationships with 20+ Plumbing customers * Surpassed sales goals continuously, ranked in top 5% of the Charlotte sales force* Led sales efforts to record sales and reached #2 Xpress Net location in the country* Raised customer service ratings from 70% to 87% in Xpress Net location* Addressed customer requests and resolves customer complaints utilizing productknowledge* Assisted outside sales associates with account base and to service accounts moreeffectively* Prepared job quotes, stock list quotations, folders, and submittals upon request* Provided accurate pricing, inventory, and delivery information to customers daily* Consulted customers with information about new products, services, and promotions* Coordinated deliveries with shipping manager, warehouse manager, or supplier* Managed over $2.2 million in sales in 2006 and 2007