Matt Fox Email & Phone Number

Denver, CO, US

Charlotte, NC, US

Encinitas, California, US

• Serve as a liaison between customers and internal teams to ensure the timely and successful delivery of transportation solutions according to customer needs. Implement urgent solutions to solve time-critical problems.
• Increased average monthly revenue from $700,000 to $1,500,000 by growing a book of business.
• Maintained 11% margin while providing the delivery of exceptional account management service.
• Increased overall customer satisfaction level by meeting with customers monthly/quarterly to identify and resolve issues promptly as well as identified opportunities with clients to increase overall business.
• Identified need for skills development and delivered effective training and mentoring to account managers and coordinators with a keen focus on improving overall performance, knowledge, and efficiency.

Overland Park, Kansas, US

• Identified organizational needs and captured business opportunities while consistently exceeding goals, building relationships, and creating superior customer experiences. Analyzed market trends and developed effective.
• Developed contact strategy and led sales process from conducting cold calling to negotiating prices with clients to closing deals. ($105,000 Gross Profit Monthly / $500,000 Revenue Monthly).
• Determined customer-specific requirements and delivered effective solutions to enhance customer satisfaction and retention, resulting in becoming top 5 sales rep out of 40-50 sales reps
• Coached and helped develop a team of new sales reps to improve performance as per key business metrics.

Overland Park, Kansas, US

Romeoville, Illinois, US

• I conducted investigations and analyses of the industry, customers, competitors, and technology trends to identify, evaluate, and prioritize new product segments, markets, and partners. I researched, organized, and.
• Facilitated the creation of a tool that enables sales representatives to compare identical items across Magid and other products utilizing macros and Excel pivot tables.
• Performed more than 1,000 requests for bids, using discount lists to calculate freight costs and lead times.
• Integrated and streamlined safety products inventory levels, aimed at increasing sales.