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Matt Garrard, Cpcu, Arm, Aic Email & Phone Number

P&C Claims Leader at Allstate
Location: Charlotte Metro, United States, United States 6 work roles 1 school
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Current company
Allstate
Role
P&C Claims Leader
Location
Charlotte Metro, United States, United States
Company size
501 employees

Who is Matt Garrard, Cpcu, Arm, Aic? Overview

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Matt Garrard, Cpcu, Arm, Aic is listed as P&C Claims Leader at Allstate, a company with 501 employees, based in Charlotte Metro, United States, United States. AeroLeads shows a matched LinkedIn profile for Matt Garrard, Cpcu, Arm, Aic.

Matt Garrard, Cpcu, Arm, Aic previously worked as Claims Manager - Event Team at Allstate and Claims Manager at Kemper. Matt Garrard, Cpcu, Arm, Aic holds Mathematical Decision Sciences, Actuarial Science, Risk Management from University Of North Carolina At Chapel Hill.

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Email format at Allstate

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Allstate

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Profile bio

About Matt Garrard, Cpcu, Arm, Aic

Experienced insurance professional with a background in field and inside claims management. Proven history of technical and customer service achievement, including strategic planning, execution and developing high performing employees. Skilled at providing coaching, feedback and driving performance. Strong technical estimating skills in Xactimate and use of XactAnalysis. Well-developed knowledge of construction and building materials. Dynamic ability to analyze data, monitor tools and increase customer service satisfaction scores and overall team performance.

Current workplace

Matt Garrard, Cpcu, Arm, Aic's current company

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Allstate
Allstate
P&C Claims Leader
4C - 3rd Floor, IT & ITES SEZ, SP Infocity, Pune - Saswad Road, Fursungi, Pune, Maharashtra 412308, India
Website
allstate.com
Employees
501
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6 roles

Matt Garrard, Cpcu, Arm, Aic work experience

A career timeline built from the work history available for this profile.

Claims Manager - Event Team

Current
Allstate

Northbrook, IL, US

Sep 2023 - Present

Claims Manager

Kemper

Chicago, IL, US

  • Manage a team of Property Adjusters overseeing Independent Adjusters, Managed Repair Program and medium severity property claims
  • Developed and implemented new claims handling process for unstaffed territories using remote resources and virtual estimating capabilities
  • Increased file quality scores by 34%
  • Improved overall Customer Claims Experience scores and Net Promoter Scores by 100%
  • Subject Matter Expert for new claims management system implementation
  • Reduced Average Days to First Payment by 50%
Aug 2018 - Sep 2023

Property Field Claims Manager

Nationwide Insurance

US

  • Managed a team of Property Field Adjusters in Maryland, DC and Virginia
  • Conduct performance management, salary and workforce planning
  • Hired and Developed a new field team and developed to high performing adjusters
  • Consistently increased Customer Service and File Quality scores year over year
  • Significantly Improved Employee Engagement Scores
Feb 2016 - Aug 2018

Property Claims Manager

Nationwide Insurance

US

  • Manage a team of Property phone adjusters and lead them in delivering the On Your Side Experience
  • Conduct performance management, salary and workforce planning
  • Responsible for interviewing and hiring new associates
  • Develop and retain high performing associates
  • Business unit liaison for First Notice of Loss implementation in Des Moines
  • Leadership representative for Claims Advisory Council
Jun 2014 - Feb 2016

Training Specialist

Nationwide Insurance

US

  • Responsible for training of new hires and updating current associates on new policies and guidelines.
  • Acting manager during absence of manager(s).
  • Cat Orientation Coordinator
  • Developed training material for new hires and other subject matter as needed, “Just in time training.”
  • Participated in the interviewing and hiring process
Jun 2012 - Jun 2014

Property Claims Specialist Ii

Nationwide Insurance

US

  • Assess damage and authorize repairs according to company guidelines, state insurance law and local building codes
  • Handled both core and large loss claims.
  • Negotiate settlements with policyholders, contractors and third party claimants.
  • Consistently among leaders in state for customer service and satisfaction ratings
Sep 2006 - Oct 2012
Team & coworkers

Colleagues at Allstate

Other employees you can reach at allstate.com. View company contacts for 501 employees →

AT Anais Thompson Anais Thompson Colleague at Allstate Easton, Pennsylvania, United States, United States View → NH Natalie Holt-Mitchell Natalie Holt-Mitchell Colleague at Allstate Atlanta, Georgia, United States, United States View → AL Antwaun Langston Antwaun Langston Colleague at Allstate Dallas-Fort Worth Metroplex, United States, United States View → AR Amber Rosenberger Amber Rosenberger Colleague at Allstate Auburn, Maine, United States, United States View → AA Andrew Anderson Andrew Anderson Colleague at Allstate Dothan, Alabama, United States, United States View → KH Kendall Heim Kendall Heim Colleague at Allstate Atascadero, California, United States, United States View → DS David Samaan David Samaan Colleague at Allstate San Diego Metropolitan Area, United States, United States View → KG Kelly Grim Kelly Grim Colleague at Allstate Pickerington, Ohio, United States, United States View → NP Neelam Parihar Neelam Parihar Colleague at Allstate Pune, Maharashtra, India, India View → ZS Zarrick Stinson Zarrick Stinson Colleague at Allstate Charlotte Metro, United States, United States View →
1 education record

Matt Garrard, Cpcu, Arm, Aic education

  • University Of North Carolina At Chapel Hill
    University Of North Carolina At Chapel Hill
    Risk Management
FAQ

Frequently asked questions about Matt Garrard, Cpcu, Arm, Aic

Quick answers generated from the profile data available on this page.

What company does Matt Garrard, Cpcu, Arm, Aic work for?

Matt Garrard, Cpcu, Arm, Aic works for Allstate.

What is Matt Garrard, Cpcu, Arm, Aic's role at Allstate?

Matt Garrard, Cpcu, Arm, Aic is listed as P&C Claims Leader at Allstate.

Where is Matt Garrard, Cpcu, Arm, Aic based?

Matt Garrard, Cpcu, Arm, Aic is based in Charlotte Metro, United States, United States while working with Allstate.

What companies has Matt Garrard, Cpcu, Arm, Aic worked for?

Matt Garrard, Cpcu, Arm, Aic has worked for Allstate, Kemper, and Nationwide Insurance.

Who are Matt Garrard, Cpcu, Arm, Aic's colleagues at Allstate?

Matt Garrard, Cpcu, Arm, Aic's colleagues at Allstate include Anais Thompson, Natalie Holt-Mitchell, Antwaun Langston, Amber Rosenberger, and Andrew Anderson.

How can I contact Matt Garrard, Cpcu, Arm, Aic?

You can use AeroLeads to view verified contact signals for Matt Garrard, Cpcu, Arm, Aic at Allstate, including work email, phone, and LinkedIn data when available.

What schools did Matt Garrard, Cpcu, Arm, Aic attend?

Matt Garrard, Cpcu, Arm, Aic holds Mathematical Decision Sciences, Actuarial Science, Risk Management from University Of North Carolina At Chapel Hill.

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