- Provided concierge services for 70 member families including food and beverage orders, equipment and space rentals, sports and entertainment activities, and childcare needs.- Developed special events calendar and launched themed parties to enhance member experience and generate incremental club revenue. Planned and hosted private events for members including full-service children’s birthday party packages.- Recorded member food tabs and handled weekly billing. Managed club purchasing with a seafood supplier. Advised team on new menu choices aligned with member preferences. - Cleaned and organized cabanas, set up chairs and umbrellas, handled towels, collected garbage, and maintained grounds and plantings. Proposed safety recommendations to management.- Supervised and trained junior staff on club operations, member preferences, and customer service opportunities.- Recognized as a top performer and awarded a bonus by club management for providing outstanding customer service.

- Elected by 80+ member organizations to oversee and manage new member recruitment during Covid.- Planned and executed re-imagined in-person and online social events compliant with Covid protocols. Delivered a strong recruitment program yield of 26 new members. - Served on 15-person Executive Board meeting weekly to set chapter goals and direct future operations.