Matt Gilman Email & Phone Number

“Strategy Deployment Process (SDP) Guru” Leads sharing and replication of "best practices" across the enterprise. Partner and consult with teams and their leadership teams to shape strategy, develop plans and execute performance improvement initiatives. Develop lean capabilities of leadership and associates to create and drive continuous improvement.

Benton Harbor, Michigan, United States

Build and train customer-focused value stream teams and instill employee process ownership and problem-solving. Accountable to build a culture of continuous improvement by coaching and collaborating with leadership teams of 1600 employees with a focus on improving key performance indicators, leading and driving problem-solving, and cost reduction.

Benton Harbor, Michigan Area

Spearheaded deployment, adoption, and embedment of continuous improvement culture within Part Operations. Embed and apply continuous improvement methodologies by deploying management operating systems within work teams.- Coached B2B Team to identify and eliminate defects through potential failure modes effect analysis (PFMEA) with a 30% reduction of.

Built new Consumer Appliance Care (CAC) analytics team and guided the creation of strategic, tactical, and operational metrics and scorecards for the entire consumer and appliance care organization. Partnered with CAC business stakeholders to construct strategic initiatives “and” analyze data using the right tools to provide the right information in an.

Successfully implemented multi-million dollar SAP-based Service Parts Planning system to connecting to Trade Partner Demand to facilitate having “the right part in the right place at the right time” in the supply chain. Led project team through design, development, and successful deployment of state-of-the-art SAP Service Parts Planning for North America.

Led the North American Service Part Operations inventory management team accountable to manage material inventory, deliver service part availability and customer satisfaction. Planned, purchased, and optimized inventory for 80K SKUs in 1.4M sq ft Distribution Center with critical activities encompassing creating, tuning, and completing service part.

La Porte, Indiana, United States

Directed team of 45 that created and published service part manuals and literature for service and distribution networks. - Drove profitability through service information subscriptions generating $1M in revenue and cost savings by standardizing 40% of 10K production parts released each year leveraging design for interchange process.- Guided system.

Plainfield, Indiana, United States

Develop, coordinate, and implement activities for identifying, analyzing, and resolving process and cost inefficiencies including inbound, warehousing, packaging and distribution procedures, carrier relations, carrier negotiations, carrier performance metrics, routing guidelines, freight payment, distribution network design, customer complaint management.