Matt Graff Email & Phone Number

Experienced retail operations leader with 8 years of progressive responsibility at The Home Depot, specializing in inventory management market analysis. Successfully led multi-million dollar departments through high-growth periods, including managing a team of 12 during COVID-19 when department sales increased over 90%. Proven track record of balancing operational efficiency with customer satisfaction while maintaining profitable operations across diverse customer segments, from individual buyers to high-volume contractors.

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  Department Supervisor

  The Home Depot

  May 2016 - Present - Centerville, Utah, United States

  Department Supervisor - Building Materials, Electrical and Order Fulfillment- Manage department inventory and sales tracking systems to optimize stock levels and pricing strategies- Oversee department operations while maintaining high standards in safety and customer service- Build and maintain relationships with contractors and key accounts- Direct daily operations including inventory management, merchandising, and team scheduling- Led a team of 12 associates through peak business operations during COVID-19 pandemic- Implemented inventory control measures and pricing strategies during high-volatility period- Coordinated with suppliers and logistics teams to maintain stock levels during supply chain disruptions- Analyzed seasonal trends to optimize inventory and pricing for contractor-focused products- Supervised order fulfillment and customer service associates- Managed Pro Desk operations for high-volume contractor accounts- Resolved complex customer issues while maintaining service standards- Coordinated between departments to ensure customer satisfaction and order accuracy

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  Brigham Young University

  Economics