Responsible for the financial, contractual and operational performance of TeamHealth's risk and value-based reimbursement programs which include BPCI, case rates, capitation and ACO participation. Executive leader for TeamHealth’s risk and value-based TIN strategy and structure.

Provide executive leadership and oversight for Claims Administration, Customer Service, Benefit Programming and Provider Maintenance.

Provide executive leadership for an assigned region of hospital-based medicine programs. Fully accountable for the client engagement and P&L of assigned contracts. Responsible for C-suite Relationship Management, Portfolio and Project Management, Hospital and Physician Contracting, Revenue Cycle Management, Performance-based Compensation Plans, Patient Experience, Systems Integration, Staffing Solutions and Data-Driven Process Improvement.

Provide executive leadership for a team of 200 colleagues performing PBM Operations functions that include Project Management, Quality and Process Improvement, Training, Curriculum Design, Communications, Content Management, Customer Experience and Client Escalation Management.Prior positions with CVS Health include Operations Manager and Quality Director.

Served as Senior Operations Manager for CSC's Healthcare division that provided Business Process Outsourcing services for health insurance payers and independent physician associations. Responsible for the leadership of a team of 100 colleagues performing document imaging, claims processing, customer support, client relationship management and payment processing functions.

Served as Operations Manager for PCS HealthSystems which is now known as CVS Health. Responsible for the leadership of a team of 50 colleagues performing document imaging, prescription order entry and customer support functions.

Served as Operations Manager for Nichols TXEN which was acquired by CSC's Healthcare division. Responsible for the leadership of a team of 70 colleagues performing document imaging, claims processing, customer support, client relationship management and payment processing functions.

Served as Claims Operations Director for Strategic Medical, Inc. that provided Business Process Outsourcing services to healthcare insurance payers and independent physician associations. Responsible for the leadership of a team of 50 colleagues performing document imaging, claims processing, customer support and client relationship management functions.

Responsible for the leadership of a team of 30 colleagues performing document imaging, claims processing and client support functions.