Matt Greene Email and Phone Number

Open new location at Zions Bank Tech Campus. Hired on entire staff and onboarded at the 1,200 person tech campus. In charge of subsidized cafe and corporate catering utilizing new technology in all facets of the business. Earned West Region Manager of the Year in 2022. Beta test site and project champion for company wide mobile app launch.

Manage the optical team to maximize sales, profit, and meet customer service objectives. Develop business plans and follow up on actions to drive profitable sales. Supervise and perform optical operations that include dispensing of eyewear, patient care, setting strategic goals, and delivering financial performance. Hire, train, coach, and manage the performance of the team. • Lead team to execute merchandise, operational, and customer service strategies delivering planned sales, gross margin, and financial results.• Model service, patient care, and selling techniques to maximize customer satisfaction and achieve business objectives.• Identify key-carriers and schedule appropriately to ensure all key-carrier responsibilities are being completed, including opening/closing the store, cash office, and alarm call response

Managed a $4.8M profitable food and beverage venture for the Smith’s Ballpark, home of the MiLB AAA Salt Lake Bees, leading eight managers and >150 Full-Time, Part-Time and Non-Profit staff, ensuring full compliance with company goals, state and federal labor laws as well as providing sanitation, health department, and alcohol service regulations are followed.• Energized food and beverage operations exceeding revenue >$5 million each season.• Increased sales revenue by 20% over prior years by increasing overall spend per guest by 25% with innovative and fresh food offerings; during a time when overall attendance was down.• Updated entire concourse with redesigned food concepts creating new food locations to maximize revenue and points of sale for guests during high volume Food & Beverage consumption.• Implemented a new suite catering ordering system, improving the overall suite guest experience by 18% by increasing the speed of service.• Executed the largest picnic in MiLB history for 6000 fans in attendance for a sold-out game of 11,200.

Reinvigorated food and beverage operations for a 175,000 seat NASCAR superspeedway by directing >2,500 team members during multi-million dollar event weekends. Developed and administered budgets, executed all HR functions for employees, and applied relevant marketing principles to assure that the fans' needs were exceeded.• Overhauled underperforming venue, taking fast and calculated action to execute and implement process and structure to drive innovation and growth. • Collaborated with Talladega team to update underutilized hospitality areas and revitalize food & beverage for race weekend events. • Built relationships with clients, vendors, and employees, becoming entrenched into the community, establishing trust, and developing a solid customer base.• Transformed hospitality culture by educating the Americrown team in proven customer service techniques, enlisting their assistance in working toward overall goals.• Championed Americrown’s Non-Profit participation program resulted in recruiting 19 new Non-Profit organizations, fully staffing Talladega Superspeedway for the first time in seven years. • Supported Americrown at additional International Speedway Corporation (ISC) properties, including Daytona 500 and the Faster Horses Music Festival.• Increased sales revenue by 22% over prior years by increasing overall spend per guest by 30.9%, controlling food and labor costs, producing quality food products, creating an exceptional customer experience.

Led a concessions senior management team of >80 people and >3000 Full Time, Part-Time and Non-Profit staff providing hospitality service at Las Vegas Motor Speedway’s multiple locations during event weekends for NASCAR and the Electric Daisy Carnival (EDC). Streamlined scheduling, procurement, preparation plans, and overall daily operations to provide an exceptional fan experience. Formulated budget development and planned budget administration for a $15M facility

Built a successful $2.8M Food & Beverage venture at Cashman Field, home of the MiLB AAA New York Mets, enhancing contract renewal efforts in less than 24 months. Designed new food concepts and fresh food selections to generate sales revenue and profit for >300 annual events. Hired three new Senior Managers to collaborate with >70 event managers and 40 outside vendors to ensure quality food and maximize the guest experience

Managed the food and beverage of a startup venue after 6 months of being open. In charge of all aspects to include hiring, training, scheduling, all accounting procedures and reporting, menu development, ordering and managing inventory levels while building a team from ground up. • Managed Food and Beverage department for Provident Bank Park’s Minor League Baseball Stadium with annual revenue of $1.4 M• Increased annual food events after taking over in second year of existence from 50 to more than 200, including concerts and baseball games• Promoted new events with clients to maximize sponsorship opportunities and increase corporate clients

Concessions Manager at Everbank Stadium, home of the NFL's Jacksonville Jaguars and The Greensboro Coliseum Complex with over 700 events a year in a multi building venue.