Introduced and implemented procedure for acid-adjusted juicing, consistently increasing yield by 550%Created and logged detail oriented SOPs for crafting specialty syrups and calculated net cost of each.Designed and priced cocktails through innovation, collaboration, and field testing, and presented product introductions to directors and large groups of members.Created concise written menu descriptions & pairing options, highlighting key selling points and elevating sales.Implemented engagement strategies and business opportunities by fostering relationships between new and existing members, increasing member retention and satisfaction, and driving an influx of positive feedback.Responsible for proactively training team members and ensuring accountability in five different outlets, and confirmed high quality service standards and culture values were being followed.

Maintained records for 400+ patients and provided healthcare to up to 30 patients daily by preparing and administering immunotherapy and biologic injections such as Xolair and Dupixent.Prepared and maintained immunotherapy injection records for 70 new patients, tracked 80 systemic reactions, and logged 25 weekly prescription mixing records, ensuring 100% accurate documentation for five physicians.Monitored and provided treatment for adverse systemic reactions including anaphylaxis, and documenting and processing records.Maintained a 100% issue resolution rate and over 97% patient retention rate.Managed $100k+ of laboratory inventory, including immunotherapy serums, venoms, monoclonal antibodies, and flu vaccines, ensuring exact stock levels and efficient resource allocation.Logged 15-25 calls daily to primary care physicians' offices, pharmacies, and patients and scheduled 30 weekly in-person and phone appointments for physician visits and immunotherapy injections.Conducted 100 hours of training for a medical assistant, boosting their skills, team capacity, and efficiency.

Served a high volume of guests across multiple resort outlets, including fine dining restaurants, sports bar, and indoor waterpark.Leveraged in-depth knowledge of the mountain to offer exclusive tips, suggestions, and recommendations, improving the guest experience and satisfaction and boosting gratuity revenue.Promoted from server assistant within two months and to bartender within six months due to consistent praise from colleagues for efficiency and initiative and receiving direct requests from bartenders for training support.

Prepared ski trails and glades on Jay Peak in a variety of terrains, temperatures, and weather conditions including heat, rain, and snowstorms. Operated and maintained Polaris UTVs, Stihl trimmers, and Stihl chainsaws to access and remove potential ski hazards. Developed action plans involving teams of two to six people.

Adhered to a proven curriculum to provide seamless instruction to classes of students between the ages of 6 to 11.Fundraised by organizing a barbecue and obstacle course with three local schools and four fire departments to raise over $6K.

Assessed, treated, and transported 150+ patients per year, utilizing appropriate techniques, resources, and equipment to maintain patient safety and care.Participated in monthly and bi-monthly training sessions to stay updated on medical procedures and advancements and enhance skills to better serve teams and patients.

Supported the growth of a startup restaurant, establishing and strengthening the customer base and reputation through consistent and accurate preparation of authentic Japanese ramen.Improved operating procedures by documenting and streamlining the conversion of Canadian dollar payments, enhancing transaction accuracy and efficiency, and reducing financial discrepancies.Designed and launched the company website, establishing the company’s online presence and surging visibility.

Spotted hazards and took measures to prevent accidents by providing guests with accurate safety information. Attended weekly in­-service training sessions to ensure first aid, CPR, and rescue procedures were operative, and assisted other lifeguards in training.

Evaluated students’ (ages three to twelve) technique and skill level to improve their skiing and riding. Led activities to keep children engaged in their lessons and to help develop strength in key muscle groups. Coached techniques to numerous beginner skiers and riders. Provided parents’ with progress reports and recommendations for new trails. Retained customers and was frequently requested for additional lessons.

Assisted UMass Boston’s Chemistry Department Chairman, Jason Evans, in developing a plan to address questions about the mechanisms of collision-induced decomposition of triglycerides. Prepared positionally specific triglycerides and various solvents containing either sodium or ammonium as a cation source. Operated HPLC and ESI mass spectrometer. Performed MS/MS for identification and relative abundance of triglycerides. Analyzed mass spectrum data to complete an honors senior thesis.

Managed all financial transactions of the UMass Boston chapter of an International Honor Society, including an accurate yearly budget. Received and distributed chapter funds for planned events and service activities. Planned and executed fundraising events for summit attendance, chapter funding, and to raise money for service organizations.Served as a tour guide during the 2013 International Summit to Boston.

Obtained wastewater, sludge, influent, and effluent samples using appropriate techniques for laboratory analysis.Evaluated temperature, pH, dissolved O2 concentration, biochemical oxygen demand, ​E. coli concentration, total residual chlorine, ammonia concentration, and total solids. Examined activated sludge through microscope for identification and quantification of microorganisms.Observed discrepancies in expected values and informed supervisor to develop a plausible explanation.