Matt Gregory Email & Phone Number

Toledo, Ohio Area

Toledo, Ohio Area

PROFESSIONAL EXPERIENCEDepartment ManagerThe Andersons Toledo General Store 2016-2017 Managed and a leader of the department including sales, training new programs, safety, budgeting labor, budgeting expenses, ordering and performance management.• Set a standard of customer service. Brought a department from low customer satisfaction rate to #2 rated (90%) satisfaction rate.• Controlled waste by 2%-5% more effective. Effectively put more money in bottom line and gross profit. • Controlled inventory levels to promote gross profit and customer service by 5%• Built customer relations with the community. Took large orders with restaurants and special orders for customers. Customer service at a high level that brought reoccurring high-level customers back• Implement safety/sanitation regulations to improve department status. Educated and developed standards for zero harm in 2017 and an above 90% on sanitation. • Worked with buyers to implement new strategies and products for customer stratification and gross profit• Conducted performance reviews Assistant Department ManagerThe Andersons Toledo General Store and Sylvania Market 2007-2016• Assisted in high level customer serviceo Implemented training activities for employees to help educate on products• Assisted on ordering and inventory control • Increased seafood sales by 5% in 2015 against the budget• Assist in training new programs BUCKEYE BROADBANDSales Consultant November 2017 -April 2018• Promoting sales of new products and packages• Handle bill payments• Teaching/training new employee’s standards and operations EDUCATIONAssociate Degree, Accounting, Owens Community College, Toledo OH