Matt Griffin Email and Phone Number

Project managed software development through third-party vendors. Having joined with projects already in-flight, I re-organised, identified new priorities and added formal processes following principles from Agile methodology.Implemented new processes, including pipelines and briefing framework to improve the end-to-end workflow, from data production to client deliverable. Direct line management of local and remote teams, leading change in mindset and improved performance through… Show more Project managed software development through third-party vendors. Having joined with projects already in-flight, I re-organised, identified new priorities and added formal processes following principles from Agile methodology.Implemented new processes, including pipelines and briefing framework to improve the end-to-end workflow, from data production to client deliverable. Direct line management of local and remote teams, leading change in mindset and improved performance through education, mentoring, empowerment and accountability.Owner of third party relationships for external data purchases and other service requirements, including contract renewals. Show less

To enable a world class Operations organisation through a focus on single accountability, end-to-end Ops strategy, process design and continuous improvement, supported by data and metrics. Accountable for designing and executing end-to-end operational solutions to drive efficiency and quality across new programs and existing productsFocus on the Sports division

Transferred from UK to Bangalore to identify, transition and implement processes that are currently being undertaken in the commercial markets to be undertaken by production centre in Bangalore. Purpose is to free-up and enable capacity in commercial markets to be increase value added tasks and enhance client relationships

Appointed to oversee production department and manage client services operational protocols to improve the efficiency of the flow of data to ensure accurate and timely client services deliveries.Responsible for annual production budgets, monthly forecasts and weekly pipelines, which form part of the company P&L.Analysis of project execution around budget and timings to generate actionable insights.Managed internal stakeholder resource and workflow, with virtual international teams… Show more Appointed to oversee production department and manage client services operational protocols to improve the efficiency of the flow of data to ensure accurate and timely client services deliveries.Responsible for annual production budgets, monthly forecasts and weekly pipelines, which form part of the company P&L.Analysis of project execution around budget and timings to generate actionable insights.Managed internal stakeholder resource and workflow, with virtual international teams across UK, Germany and India as well as other 3rd party suppliers and agencies. Driving operating protocols across the business, which included a new project pricing calculator and roll-out of resource and project management software. These were also expanded to other businessLed workshops and training sessions with senior managers of other business sectors to share best practice new and updated media products and services.Company connector across Repucom’s 16 operations around the world. Identify where projects are already active to ensure business synergies can be utilised. Show less

Led a senior team of Client Services Managers on Ad-Hoc and Middle East accounts.Account managed some of the business’ key accounts.Defined and implemented customised and bespoke research projects, through to delivery and renewal of business.Involved with talent management process as well as a hands-on coach and mentor, improving technical and analytical skill sets of staffImproved workflow efficiency within the team through improved lines of communication, documentation and… Show more Led a senior team of Client Services Managers on Ad-Hoc and Middle East accounts.Account managed some of the business’ key accounts.Defined and implemented customised and bespoke research projects, through to delivery and renewal of business.Involved with talent management process as well as a hands-on coach and mentor, improving technical and analytical skill sets of staffImproved workflow efficiency within the team through improved lines of communication, documentation and briefingResponsible for integration of new operating protocols. Show less

Appointed to lead the Ad-hoc and Middle East Client Services teams, with a remit to build skills of existing client service personnel and improve quality of reports in terms of insights and presentation of results.Required to source data and information from across Repucom’s network of global markets which involved regular communication with colleagues across North America and Asia Pacific.Involved as a coach and mentor across all departments of the business.Improved the technical… Show more Appointed to lead the Ad-hoc and Middle East Client Services teams, with a remit to build skills of existing client service personnel and improve quality of reports in terms of insights and presentation of results.Required to source data and information from across Repucom’s network of global markets which involved regular communication with colleagues across North America and Asia Pacific.Involved as a coach and mentor across all departments of the business.Improved the technical and analytical skill sets and efficiency of staff with MS Excel & PowerPoint.Continued to demonstrate building successful relationships with clients as all renewed their business.Influenced the development of the company's evaluation methodology Show less

Promotion from position of Account Manager.Project managed the department’s key accounts as well as active involvement within the company’s operational protocols.Responsible from devising scope, implementation, through interrogating data, reporting/final presentation and consultancy.Hands-on approach to resource management and workflow as well as managing project budgets.Successful in delivering multi-faceted project for a demanding client which required managing both internal… Show more Promotion from position of Account Manager.Project managed the department’s key accounts as well as active involvement within the company’s operational protocols.Responsible from devising scope, implementation, through interrogating data, reporting/final presentation and consultancy.Hands-on approach to resource management and workflow as well as managing project budgets.Successful in delivering multi-faceted project for a demanding client which required managing both internal and external stakeholders across Europe and Asia.Managing a team of an Account Manager and analysts.Key player in implementing new methodologies and operating procedures.Building successful relationships with clients evident by repeat business with all major clients handled. Show less

Production of sponsorship evaluation datasets, reports and presentations for external and internal stakeholdersConsultant on improving branding and sponsorship opportunities for clients.Built client relationships through demonstrating knowledge and expertise within the industry.Analysis of worldwide TV audience ratings.Facilitated in retention of business and initiate sales of products and services to existing clients.Setting up and managing the flow of data and information… Show more Production of sponsorship evaluation datasets, reports and presentations for external and internal stakeholdersConsultant on improving branding and sponsorship opportunities for clients.Built client relationships through demonstrating knowledge and expertise within the industry.Analysis of worldwide TV audience ratings.Facilitated in retention of business and initiate sales of products and services to existing clients.Setting up and managing the flow of data and information from international offices.Actively involved in evolution of methodologies and operating protocols.Established more efficient approach to conduct print and TV news analysis, saving the business money on time and materials. Show less

Managed the production of television exposure data through image recognition software, print and online media evaluation and analysis.Responsible for producing sponsorship evaluation and broadcast & audience analysis reports and presentations for external and internal clients.Analysis of worldwide TV audience ratings.Organising and scheduling large volumes of work over a team of 6 analysts. Quality control and analysis of vast levels of data and identifying trends and anomalies,… Show more Managed the production of television exposure data through image recognition software, print and online media evaluation and analysis.Responsible for producing sponsorship evaluation and broadcast & audience analysis reports and presentations for external and internal clients.Analysis of worldwide TV audience ratings.Organising and scheduling large volumes of work over a team of 6 analysts. Quality control and analysis of vast levels of data and identifying trends and anomalies, through MS Excel. Assisted in the development of an MS Access database to host TV exposure and audience data.Regularly featured in focus groups to help contribute to the evolution of the business. Responsible for the hands-on coaching, development and mentoring of my team. Show less