• A Certified Network Engineer with over 20 years of experience in IT field, equipped with installation, configuration, troubleshooting, and maintenance of LAN/WAN network systems • 20+ years’ experience as an information technology professional• Strong troubleshooting and problem solving skills• Possess solid computer skills. Excellent working knowledge using Cisco Routers, Firewalls, Juniper Net screen, Syslog’s, Net flow, Microsoft Office.• Ability to train, motivate, and supervise Customer Service employee’s .A team player, acknowledgedas “Total Quality Customer Service Professional.”