In my previous role I supported gateway operations by providing guidance, and support on operational changes.- Conduct monthly flight bid audits to find any changes in aircraft sizes, container needs, and arrival/departure times.- Create Work Measurements to help determine staffing needs- Track and monitor cube capacity on outbound aircraft and trailers- Helped set up a USPS bypass operation for the Sunrise, Day, and Twilight operation

- Provided network planning support to the Central Region to help them achieve their business goals.- Helped design dock layouts to improve productivity, reduce wasted travel time, and create safe work areas.- Reviewed planned staffing levels vs. actual to verify that we have enough employees to meet our planned volume levels.- Help reduced misflow and misloads freight between centers through customized reports and meetings with terminals.

DATA SUPERVISOR: Jan 2013 - May 2014- Process data correction records to ensure customers receive their packages on time- Review and resolve address discrepancies (wrong info, double labels, PAL flips, etc)- Build and analyze driver trend sheets weekly to help improve on-road efficiencyPRELOAD SUPERVISOR: Aug 2012 - Jan 2013- Planned daily work schedule focusing on expected volume, staff levels, and area goals to enable the safe and efficient execution of the Master Operating Plan- Conducted safety audits daily to ensure employees are not using any at-risk behaviors while working- Rotated hourly employees to other areas when work is not available to balance workforce needs PACKAGE DISPATCH SUPERVISOR: Mar 2011 - Aug 2012- Responsible for analyzing and planning centers daily package dispatch to ensure timely and proficient service performance- Reduced wasted driver mileage by designing drivers routes to make as many right-hand turns as possible- Met with drivers on a daily basis to review previous days results to see where we could make improvements on future dispatchDATA SUPERVISOR: Sept 2005 - Mar 2011- Increased productivity on the morning shift by analyzing reports to find troubled areas- Electronically correct customers addresses to reduce the number of packages that we physically handle in our Data Acquisition area- Created information pouches for drivers that reduced late deliveries and eliminated wasted on-road hoursTRAINING SUPERVISOR: Apr 2005 - Sept 2005- Trained new employees in their designated areas- Worked 1-on-1 with new employees on proper safety methodsOPERATIONS SUPERVISOR: Mar 2003 - Apr 2005- Reduced misloads by creating an easier load chart to read for our most common destinations- Conducted performance and safety audits on a weekly basisPACKAGE HANDLER: May 2002 - Mar 2003- Served on the Co-chair Employee Retention Committee for my work area