Matt Harrington

Matt Harrington Email and Phone Number

B2B Customer Success Manager | GTM Implementation & Cultivation @ LeafLink
Matt Harrington's Location
Cedar Park, Texas, United States, United States
Matt Harrington's Contact Details

Matt Harrington personal email

n/a
About Matt Harrington

I am a seasoned professional with 15+ years of account administration and sales management experience in diverse sectors. Recognized for demonstrating a natural aptitude for B2B and SaaS solutions, as well as for customer experience and success. Professional focal points include client satisfaction and retention, lead generation, third party logistics (3PL), strategic planning, CRM utilization, and supply chain technology. Delivering superior administration on the latter areas of expertise requires utilization of effective communication and prioritization skills, as well as team building, issue resolution, process optimization, and data-driven decision making to support efficiency and maximum returns. Colleagues describe me as a progressive, driven, down-to-earth, account management and customer experience expert who can be relied on to offer superior solutions that deliver profitable results on time and under budget.

Matt Harrington's Current Company Details
LeafLink

Leaflink

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B2B Customer Success Manager | GTM Implementation & Cultivation
Matt Harrington Work Experience Details
  • Leaflink
    Account Manager, Retail
    Leaflink Nov 2024 - Present
    New York, Ny, Us
  • Vacation Rental (Airbnb)
    Owner & Rental Manager
    Vacation Rental (Airbnb) Sep 2020 - Present
    • Spearhead all daily operations for a short-term lodging venture situated along the Texas coast which entails partnering with advertising agencies to market the property as well as generating leads and closing rental agreements. • Oversee a wide range of financial matters while successfully steering the business to profitability with revenues consistently surpassing expenditures, ensuring business sustainability.• Deliver personalized guest services (ex: catered events, weddings) and experiences (ecotourism, local business partnerships) to maintain a high level of satisfaction, repeat business, and referrals. • Coordinate renovation and development activities to transform the property into a sought-after destination through modern upgrades and meticulous presentation.
  • Leander Isd
    Teacher
    Leander Isd Aug 2023 - Oct 2024
    Leander, Texas, Us
  • Leaflink
    Sr. Account Manager, Logistics
    Leaflink Mar 2022 - Jun 2023
    New York, Ny, Us
    • Achieved measurable success in prospecting and securing enterprise level clients across major product lines, including B2B enterprise marketplace software, supply chain and logistics solutions, and financial servicing products. • Formulated and implemented strategies to onboard and grow clients that utilized all product lines, with a large footprint in logistics that included transport, warehousing, and fulfillment. • Liaised with product engineering, operations, and supporting sales teams regarding platform and software improvements.• Engaged regularly with customers to increase satisfaction, retention, and software adoption by cultivating trusted relationships with key contacts.• Realized an impressive 100% client retention rate throughout tenure with a book of business that transacted over $250 million in gross monetary value annually.• Defined and evaluated client requirements to present the most appropriate product solutions that would meet their needs and followed up to ensure their requests were fulfilled.•Researched, collected, and analyzed data concerning consumer behavior, trends, and market conditions to understand changing needs.• Identified opportunities to cross-sell and upsell products to current clients as well as implemented improvements to current tools, processes, and strategies.
  • Redwood Logistics
    National Account Manager
    Redwood Logistics Sep 2019 - Jun 2020
    Chicago, Illinois, Us
    • Ascertained and capitalized on untapped sales opportunities with organizations and key stakeholders for 3PL and asset-based services. • Sourced, qualified, onboarded, and built solid relationships with new enterprise level customers while utilizing the company's TMS software and managed logistics services. • Compiled and analyzed data and reports to clarify customer health (freight volume & growth) and adoption of services. • Negotiated and closed multi-year contractual agreements with multiple Fortune 500 manufacturing clients for 3PL and asset-based services, including Mobile Mini, Bombardier Recreational Products (BRP), and Freightcar America.• Attained the #1 position in metrics across the sales team for generating leads, cold calling, intro calls, demos, and new sales revenue throughout tenure. • Managed customer activity with CRM tools for maximum efficiency and visibility, tracking and following up through closure on open issues.• Developed and executed innovative account acquisition and portfolio growth strategies to achieve company objectives and sales targets.
  • Intelligent Logistics
    Senior Inside Sales
    Intelligent Logistics Feb 2019 - Aug 2019
    Austin, Tx, Us
    • Employed control over all phases of an effective inside sales initiative through system generated and target marketing programs as well as integrated Salesforce to streamline sales activities, operations, and revenue metrics.• Prepared and analyzed sales reports, designed dashboards, and conducted audits for employee and customer performance metrics to identify churn risk.• Enhanced the SFDC platform to heighten works leads and opportunities through a sales funnel system, resulting in more conversations, increased closures, and optimized sales processes.
  • Freightpros
    Director Of Enterprise Sales / Director Of Truckload Operations / Truckload Manager
    Freightpros Aug 2012 - Oct 2018
    Austin, Texas, Us
    • Developed and delivered full truckload, LTL, and expedited freight solutions for shippers with multifaceted supply chain and transportation needs. • Spearheaded the configuration and deployment of a custom TMS built within the SFDC environment. • Trained, mentored, and motivated the sales, business development, and account management teams, providing support through complex client closes and implementations.
  • C.H. Robinson
    Account Manager Freight Sales
    C.H. Robinson Jun 2007 - Aug 2012
    Eden Prairie, Minnesota, Us
    -Mobilized account management team and coordinated clients at regional level-Advised and supported senior sales leader for pitches, presentations, closing, and client on-boarding-SME and training coordinator for major enterprise TMS roll-out for regional branch-Completed multiple corporate training initiatives that included consultative sales, carrier sales, account management, leadership and team building, and international shipping

Matt Harrington Skills

Transportation Logistics Truckload Sales Management Logistics Management Ltl Account Management Freight Shipping 3pl Customer Service Supply Chain Management Container Transportation Management Rail Flatbed Intermodal Operations Management Sale Force Tms Supply Chain Consulting Supply Chain Operations Supply Chain Optimization Third Party Logistics Carrier Sales Consultative Selling Full Truckload Temperature Controlled Hiring Leadership Team Building Sales Management Contract Negotiation Microsoft Excel Business Development Inventory Management Negotiation Strategic Planning

Matt Harrington Education Details

  • The Ohio State University
    The Ohio State University
    Geography

Frequently Asked Questions about Matt Harrington

What company does Matt Harrington work for?

Matt Harrington works for Leaflink

What is Matt Harrington's role at the current company?

Matt Harrington's current role is B2B Customer Success Manager | GTM Implementation & Cultivation.

What is Matt Harrington's email address?

Matt Harrington's email address is ma****@****ink.com

What schools did Matt Harrington attend?

Matt Harrington attended The Ohio State University.

What skills is Matt Harrington known for?

Matt Harrington has skills like Transportation, Logistics, Truckload, Sales, Management, Logistics Management, Ltl, Account Management, Freight, Shipping, 3pl, Customer Service.

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