At MDM we have over 25 years of excellence in servicing the telecom industry through order fulfillment, reverse logistics, refurbishment & testing, component recovery & testing, and print/mail services. Report to the President with a focus on:o driving operational efficiencies and change managemento leading client specific and internal projectso onboarding new businesso develop and execute strategic plans with SLT & Business Development

Report to the COO with responsibility for driving team productivity & engagement, store profitability, new store acquisitions, & development of short & long-term strategic goals.- Quickly adapted to a new business & helped to create positive change within store operations o Achieved improvements to shop scheduling & flow resulting in a min 50% improvement in inspection process o Increased average work order by almost 100% from ~$200 to $400 o Led leaner inventory implementation limiting burden to cash flows by up to $5K in each store/month- Responsible for sales & profitability of 13 stores and productivity of over 100 employees o Developed strategic plans outlining both in-store & corporate operational focuses o Wrote the Standard Operating Procedures (SOP’s) for stores & led roll-out/training o Championed in-store training & coaching o Collaboratively participated in development of Cash Flows, executed operational objectives in-line with these - Actively participated in the expansion of the business growing from 1 to 13 locations in 2 years o Developed & executed on new store onboarding action items and training schedules o Created individual store strategies to bring them into the mechaniQ way of business- Project lead on business expansions into Europe, working closely with partners in Romania

Reported to Value Steam Leader with responsibility for managing key accounts- Developed an innovative customer service role which increased the level of engagement and overall effectiveness with clients- Managed key accounts totaling 30% of all production volume & $40 M in revenue (~40% of gross sales)- Worked closely with multiple internal business specialists to onboard the largest contract in company history, including: o creating, implementing, and improving a kanban stock management system worth over $2 M o collaborated on systemic improvements resulting in 75% better time management on clerical tasks- Act as a Trusted Advisor to clients through, o proactively offering client solutions to issues such as stock levels, aged inventory, and freight management o taking ownership over client quality concerns, including personal inspection of product and leading production team discussions on defects

Reported to Planning Manager with accountability for planning a $100 M portfolio. Supervised a team of 4 associates.- Was critical in expansion the Tech portfolio resulting in ~20% annual sales growth, achieved through: o analyzing & forecasting the business, and impactful in-store mechanization & marketing support- Drove team performance by using hands-on coaching and identifying individual training opportunities- Developed and executed strategic analysis to drive current & mid-term business sales- Championed a long-term strategic initiative called “HomeSense 500 Sq Ft” with a product mix designed for condo living