My role helps the company succeed by managing risk proactively along with analyzing and displaying opportunities and successes so that decisions can be made accordingly.• Develop data visualizations for department presentations.• Complete detailed review of contracts the company is entering or renewing.• Research, assist and respond regarding various legal matters.

Oversaw locations in Central and West Texas to minimize their property, liability and reputationallosses resulting in increased profits through data analysis and visualization, training, fraud prevention, claims oversight and insurance certificate monitoring.• Promoted in under two years to Risk Supervisor from Risk Management Coordinator.• Created a pivot table and chart that quickly visualizes location underwriting performance.• Complete evaluations of locations using many categories of data to compile feedback on KPIs.• Lead training of location employees regarding risk management best practices.• Perform fraud prevention, training and response in numerous situations.

My roles during this time encompassed many aspects including emphases in customer satisfaction,operations and logistics, human resource management, sales and marketing, risk management, financial performance, and fleet utilization.• Earned 11 promotions within 6 years.• Achieved strong customer service scores - as high as 93% completely satisfied.• Gained experience working at 15 locations in both Texas and California.• Completed management trainee program in less than a year.