Managed operations in OK and the TX panhandle for an energy services company providing temporary housing to oil field employees. Promoted to area manager within three months of employment. Project Management• Developed timelines and supervised rig set up and take down and remodeling of housing and trailer units• Managed daily operations of yard, such as developing schedules for and dispatching service calls and creating weekly schedules for employees and housing unit maintenance•Oversaw maintenance of housing and trailer units, vehicle fleet, and GPS systems •Answered and prioritized calls from customers reporting issues or requesting assistance and dispatched service techs•Built and maintained strong working relationship with third-party vendors.Sales and Customer Relations •Utilized industry reports and professional contacts to develop sales leads•Closed sales of housing and equipment •Grew sales by providing excellent customer service, resulting in referrals•Strengthened customer relationships and loyalty with current clients by conducting regular follow-up visits to gather feedbackEmployee Management•Interviewed and made hiring and dismissal decisions for area, including sales team, service techs and CDL drivers•Provided orientation, job training and counsel to employeesBudget Responsibilities•Managed expenses and income for area to ensure region met profit goals •Developed monthly invoices cataloging expenses and service details for clientsWork Place Safety Compliance•Monitored changes to safety laws and regulations, and ensured area was compliant with the OSHA and U.S. and state Departments of Labor Departments•Worked to correct issues resulting from infractions that occurred before my employment by participating in OSHA hearings and official training seminars•Used key information from seminars to create and conduct monthly safety meetings for employees, resulting in improved compliance

Developed and managed case work for parole hearings to ensure compliance with Oklahoma state laws and laws of individual prisoner’s home state. Investigation Management•Assisted with internal and inmate investigations by meeting with confidential informants •Performed searches and gang identifications. •Monitored surveillance system and inmate mail Work Place Safety Compliance•Worked with the safety manger to ensure the Gang Unit met corporate and government safety requirements; and•Led unit to conduct facility-wide searches.

•Served as law enforcement agent to ensure that park guest followed rules and regulations •Assisted with developing park maintenance timelines•Performed regular maintenance duties and responded to emergency maintenance needs•Interacted with park guests to collect rental fees and gather customer feedback