Matt Huff

Matt Huff Email and Phone Number

Vice President, Customer Success @ TicketManager
Calabasas, CA, US
Matt Huff's Location
Calabasas, California, United States, United States
Matt Huff's Contact Details
About Matt Huff

Currently serves as Vice President, Customer Success for TicketManager - best in class SaaS software to automate client entertainment and prove the ROI. We believe in the power of experience and connecting our customers and theirs to experiences that drive revenue.Primary responsibilities have included executive management of the Customer Success, Software Support, and Account Services teams, initial sales engagement support, relationship management for key accounts, and revenue retention and expansion. Built and successfully maintains relationships with executive stakeholders at key enterprise-level accounts resulting in high customer satisfaction and ultimately extremely high contract renewal rates. Built and manages the Customer Success, Customer Support, and Account Services teams focused on maintaining and expanding customers' use of TicketManager. We've defined and achieved success via maintaining extremely high retention rates, identifying and executing on expansion opportunities, providing fast support response and resolution times, long term relationship building, and providing interactive support technology and training programs. Specialties: Software Implementation, Pre-Sales, Business Development, Sales Operations, Inside/Outside Sales Team Management, Customer Service/Support Team Management, Sales/Marketing planning, Contract Negotiations, Account Management, Software Product Development, Customer Service, Customer Training.

Matt Huff's Current Company Details
TicketManager

Ticketmanager

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Vice President, Customer Success
Calabasas, CA, US
Matt Huff Work Experience Details
  • Ticketmanager
    Vice President, Customer Success
    Ticketmanager
    Calabasas, Ca, Us
    View
  • Ticketmanager
    Vice President, Customer Success
    Ticketmanager Apr 2008 - Present
    Calabasas, Ca, Us
    Key responsibilities include driving overall revenue growth from existing customers, initial sales engagement support, software implementation planning/execution, and relationship management for key enterprise accounts.
    View
  • Aeg
    Director, Premium Seating Sales & Service
    Aeg Apr 2006 - Apr 2008
    Los Angeles, Ca, Us
    Built, developed, and managed the Home Depot Center Premium Sales and Service Department. Developed and executed sales and service initiatives while acting as the department liaison to all entities operating at the Home Depot Center. Responsibilities also included the hiring and training of sales and service staff, budget planning and management, contract negotiations, key account management, and developing sales and service operating procedures.
    View
  • Aeg
    Sr. Sales Executive
    Aeg 2003 - 2006
    Los Angeles, Ca, Us
    Engaged in group, corporate, and season ticket sales for AEG's numerous properties including: The Los Angeles Kings, Los Angeles Galaxy, LA Tennis Open, and numerous STAPLES Center and AEG events.
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  • Pro Health, Inc
    Purchasing Manager
    Pro Health, Inc 2001 - 2003
    Responsibilities included new product development, purchasing operations, inventory management, and supplier relations.

Matt Huff Skills

Account Management Business Development Management Sales Customer Service Sales Management Saas Salesforce.com Marketing Sales Operations Strategic Partnerships Crm Product Development Cold Calling Sponsorship Training Contract Negotiation Software Implementation Project Planning Lead Generation Software As A Service Customer Relationship Management

Matt Huff Education Details

  • Uc Santa Barbara
    Uc Santa Barbara
    Communication
  • Monta Vista High School
    Monta Vista High School

Frequently Asked Questions about Matt Huff

What company does Matt Huff work for?

Matt Huff works for Ticketmanager

What is Matt Huff's role at the current company?

Matt Huff's current role is Vice President, Customer Success.

What is Matt Huff's email address?

Matt Huff's email address is ma****@****ger.com

What is Matt Huff's direct phone number?

Matt Huff's direct phone number is (877) 423*****

What schools did Matt Huff attend?

Matt Huff attended Uc Santa Barbara, Monta Vista High School.

What skills is Matt Huff known for?

Matt Huff has skills like Account Management, Business Development, Management, Sales, Customer Service, Sales Management, Saas, Salesforce.com, Marketing, Sales Operations, Strategic Partnerships, Crm.

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