Matt Hunt work email
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Matt Hunt personal email
As a Service Desk Engineer at 4net Technologies, I provide support to a wide variety of customers across the UK and Europe on the Enghouse suite of products, IP Office, Communication Manager, and Ribbon SBC (for Teams direct routing). I have over 15 years of experience in the IT/Telecommunications industry and hold two ACSS certifications from Avaya.I also have the opportunity to work within the government team as an SC cleared engineer, working on projects for Bank of England, HM Treasury, 10 Downing Street, and HM Courts and Tribunal Service.I am passionate about delivering high-quality service and ensuring customer satisfaction. I am honest, helpful, and hard-working, always ready to go out of my way to solve problems and maintain service standards. I enjoy learning new technologies and expanding my skills in this dynamic and challenging field.
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Tech SupportEmployed Oct 2023 - Present
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Service Desk Engineer4Net Technologies Jul 2017 - Aug 2023Home BasedProviding support to a wide variety of customers across the UK and Europe on the Enghouse site of products, IP Office, Communication Manager, Ribbon SBC (for Teams direct routing). I also worked within the government team as an SC cleared engineer, working on Bank of England, HM Treasury, 10 Downing Street and HM Courts and Tribunal Setvice -
Senior Helpdesk EngineerAdept Telecom Jul 2012 - Jun 2017Fleet, HampshireI worked providing support on the Avaya Aura/Communication Manager suite of products, Avaya IP Office, Avaya networking products including wireless, and the Medusa range of servers. -
Systems Support AnalystEclipse Marketing Limited Sep 2011 - Jul 2012Winnersh, WokinghamWhilst working at Eclipse I provided support to all users within the company on a range of different technologies. I was responsible for all desktop/laptop purchasing and support, system image creation, asset management and account creation/management. I also dealt with the daily backups, Blackberry support and telephone system support.
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Desktop Support AnalystBmw Financial Services (Gb) Ltd Feb 2010 - Mar 2012Hook, HampshireProviding 1st/2nd line support for office and field based staff as well as motor dealers throughout the UK for both BMW and Alphera Financial Services. The main responsibilities of this role are ensuring all issues raised with the help desk are logged accurately with the aim of providing a 1st time fix for as many calls as possible. Should a call require escalation, then we are to provide as much supporting information as possible to permit resolution of incidents within SLA. Other tasks include support for any ongoing projects, such as our recent office move of 200 staff over 1 weekend.I am currently conducting a review of working practices for Regional Managers with regard to effective use of mobile devices such as Blackberry, 3G and laptops, the aim of which is to improve connectivity for field based staff to maximise efficiency -
Field Support EngineerCarillion Plc (Seconded To Holdfast Training Services Ltd) Jun 2008 - Oct 2008UkWorking as part of a project team to migrate all Alfred McAlpine sites throughout the UK across to the Carillion Plc domain following their buyout. Provide user support following migration to ensure users experience minimum disruption on a variety of technologies. This involved extensive UK travel sue to the varied locations visited. -
It Support AnalystMetlife Ltd Feb 2008 - May 2008Reading, United KingdomWorking for the UK IT Helpdesk this role role involved logging calls using Heat with a view to solving as many as possible as 1st point of contact within SLA.
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It Support SpecialistInhealth Group Nov 2006 - Feb 2008High WycombeI started working for InHealth Group carrying out pre-bid site surveys for a major NHS project to provide diagnostic imaging services to 70+ hospitals and health centres throughout the UK. Once sites were set up I carried out handover procedures to ensure that the Service Desk were able to provide daily support for all user.I also project managed a Server Room redesign, allowing installation of additional server racks as well as UPS power to all servers and switches.
Matt Hunt Skills
Matt Hunt Education Details
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The Henley CollegeEngineering Technology, General
Frequently Asked Questions about Matt Hunt
What company does Matt Hunt work for?
Matt Hunt works for Employed
What is Matt Hunt's role at the current company?
Matt Hunt's current role is Technical Support Engineer at 4net Technologies.
What is Matt Hunt's email address?
Matt Hunt's email address is ma****@****l.co.uk
What schools did Matt Hunt attend?
Matt Hunt attended The Henley College, University Of West London.
What skills is Matt Hunt known for?
Matt Hunt has skills like Technical Support, Blackberry Enterprise Server, Telecommunications, Switches, Microsoft Exchange, Avaya, Telephony Systems, Troubleshooting, Avaya Communication Manager, Avaya Ip Office, Windows Xp, Microsoft Office 2007.
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