Functional Skills and ExperienceSales and Marketing — Skilled in directing and coordinating activities involving sales of multimedia products and services, Possesses knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. Knows how to monitor customer preferences to determine focus of sales efforts.Skilled in assessing customer needs and convincing them to buy goods or services that meet their needs.Customer and Personal Service — Experienced in providing exceptional, personalized service, including providing needs assessment, meeting quality standards for services, and evaluating customer satisfaction. Known for always looking for ways to help people. Skilled in resolving customer complaints regarding sales and service.Administration and Management — Experienced in the application of business and management principles involved in planning, resource allocation, budgeting, leadership techniques, production methods, and logistical coordination. Can effectively review operational records and reports to project and determine activity and profitability. Able to weigh the relative costs and benefits of potential actions to choose the most appropriate . Experienced in leading small teams of volunteer and paid staff.Audio/Visual Technology – Knowledgeable in all facets of live and studio production, Experienced in system integration. Certified in the installation of digital television and Internet/phone services provided by Charter Communications.Interpersonal Skills - Skilled in developing constructive and cooperative working relationships with others, and maintaining them over time. Experienced in providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Keen awareness of others' reactions and understanding why they react as the