Meticulous, motivated and dynamic Technical Author with a proven ability to adapt quickly to new challenges. Skilled in the use of authoring tools such as Robohelp, Confluence and Sharepoint to create comprehensive searchable online user help systems for ERP, CRM and other software applications. Experienced in writing, proofreading and publishing operations manuals, product installation guides, software manuals, courses, training and support documentation, product specifications, release notes and more. Efficient, personable and reliable with excellent written and spoken communication skills. Technically proficient with a dedication to fine detail and providing timely project execution.