Matthew Irvine Email & Phone Number

Retford, England, United Kingdom

Writing and publishing technical documentation for the group's software products and services (ERP applications and more), including searchable online Help systems, wikis, Word/PDF manuals, process flowcharts, architectural diagrams and training materials.

Tankersley

Writing the Global Operations Manual for HP Inc Global Managed Print Services for HSBC. This involves:• Updating documentation of company processes using Microsoft Word, Excel, Sharepoint and Teams.• Generation of flowcharts and diagrams using Microsoft Visio.• Liaising with stakeholders and process owners to document and sign off on processes.Auxilion, part of the I.T. Alliance Group, is an award-winning provider of IT services, delivering bespoke solutions for public and private organisations in the UK and Ireland. Auxilion’s range of I.T. services includes: consulting, project management, project delivery, digital and managed services. Backed by one of the largest project management teams in the country, we ensure the successful delivery of your IT projects, programmes and strategies.As an award-winning Microsoft Gold partner, we deploy Microsoft technologies that improve agility and deliver growth for our clients. Through our ISO accredited and ITIL standard led service operations centres in Dublin and Sheffield, Auxilion delivers technology support to our clients 24/7, 365 days a year, so no matter where your people work, Auxilion is there to support them.I.T. Alliance Resourcing Services, our sister company, has a team of IT recruitment experts in place with a strong reputation for matching the right technical professionals with the right projects and opportunities. Our team identifies, upskills and places the best technical talent for leading Irish, UK and international organisations and service providers.Our sister company, I.T. Alliance, is a trusted partner of the world’s leading outsourcing providers for over 20 years. This experience enables us to match the right technology to your business needs and provides access to a team of over 500 technical and project specialists.If you need a trusted and innovative technology partner to drive your business forward, we can help.

Sheffield

KEY SKILLS/EXPERIENCE• Continuation of Technical Author role (see below).• Developing and maintaining automated test suites (UI and regression tests for EDP's Quantum VS ERP suite product, a WPF and WinForms application) using TestComplete.• Monitoring and reporting on daily tests run from CI server and 'build tests'; liaising with developers and stakeholders when issues occur; updating tests when necessary.• Manual testing and logging/tracking defects.• Communicating with product manager and developers to acquire and update domain knowledge as product development occurs.ADDITIONAL SKILLS/EXPERIENCE• Maintenance of project team-related technical documentation using Confluence.• Familiarity with Agile development team environment, including use of TeamCity, SVN, Trello.• Cloning and upgrading virtual servers for Quantum VS testing (using VMWare vSphere Client).• Linux server-related tasks, including upgrading programs and data for new Quantum VS releases.• Running basic SELECT Postgres database queries (using pgAdmin).

Sheffield, United Kingdom

• Documentation, maintenance and deployment of all online User Help for EDP's software products, using Adobe Robohelp. Products: Quantum VS (ERP suite), Vecta (browser-based sales intelligence tool), Catalogue Management Tool and e-Business suite.• Generating annotated screenshots and supporting diagrams and images using Photoshop/Fireworks. • Creation of tutorial videos using Adobe Captivate.