Technical program development and business analytics - more to come!

• Provided actionable and data-driven advice in content moderation policy development: facilitated a 10.3% decrease in harmful content overall and a 13.2% decrease in spam on the Fox News commenting platform.• First individual contributor on the Fox Trust and Safety team - directed data strategy and advising, with primary responsibilities including KPI reporting, technical program management, and policy development.• Designed and implemented user behavior and toxicity KPIs with input from team and other internal stakeholders.• Architected and iterated on periodic reporting (weekly, monthly, quarterly) using Python, SQL tools. • Produced one-off analyses and prevented reputational harm in response to breaking news stories and events: drew conclusions about user behavior in a fast-paced and changing environment, created targeted visualizations, and provided actionable insights to address user behavior.• Used NLP and machine learning methods: LDA topic modeling used to quickly identify themes in user commenting and address harms. Other approaches include classification modeling and clustering for negative user behaviors, along with named entity recognition and part-of-speech analysis. • Examined user behavior patterns with summary statistics, statistical distributions, time series analyses, and graph analysis methods to determine the origin of certain kinds of undesirable behaviors, user content preferences, and relationships between behaviors and content types.• Used Tableau, Elasticsearch/Kibana, and Python visualizations to create a variety of user behavior visualizations to examine user behavior over time in a digestible and actionable way.

• Produced general and client-specific Field Research output.• Liaised with brokers, Sales Management, and Marketing/BD on specific pitches and projects.• Researched and collected market information regarding commercial real estate in the Portland, Oregon metro area.• Gathered data on newly available properties, transactions, tenants, tenants in the market, and new developments.

• Performed extensive market research on aspects of a growing consumer goods industry and associated regulatory regimes. • Completed other analytical work including survey design and implementation, market sizing and demand forecasting with R and Excel, along with associated robustness checks. • Policy research featured in Delaware, Indiana, and other state legislature records.

• Maintained and updated customer relationship management databases, wrote procedure documentation, filed expense reports, other administrative duties. • Other responsibilities included creating advertising campaign materials, editing correspondences, auditing records, and handling high volumes of sensitive information.

• Performed audit of CLBR’s accessibility practices through a data-driven consultative process. • Designed a survey to capture data on campus sentiment regarding CLBR’s degree of accessibility. • Analyzed survey results to determine student and staff concerns using quantitative and qualitative methods in R and Excel. • Interviewed accessibility professionals to gather qualitative data. • Made actionable recommendations to ensure accessibility was prioritized, and was factored into CLBR decision making processes.

• Conducted in-depth statistical analysis of organization partner sentiment in Excel and R language. • Analyzed key performance indicators across various statistical metrics, using demographic cross-sections to prepare nuanced and targeted action items. • Prepared extensive report detailing findings, with comprehensive data visualization work included.• Completed audio transcriptions and vital operations research in order to ensure the success of Uniting World staff members in the office and during international travel.

• Hosted prospective Reed College students during overnight visits and ensured that Reed College was represented in a truthful and accurate light. • Promoted and participated in thoughtful communication, a high set of ethical standards, and a respect for the broad intellectual, racial, cultural, and political diversity embodied by prospective Reed College students. • Gave prospective students valuable guidance as to their future choice of college.

• Supported Reed College's Office of Admission in promoting Reed College programs and attracting new students. • Aided in developing and implementing advertising campaigns, gave tours of Reed's campus and pitched the college's merits to prospective students. • Interviewed applicants to Reed College for the purposes of evaluating their candidacy, assessing their skills, personal talents, and contributions.

• Connected local businesses with a non-profit to foster business participation in programming intended to serve vulnerable communities. • Organized and promoted events and social services in the local business community and among the public. • Built working relationships between small businesses and Neighborhood House, fostered goodwill and continued community participation in Neighborhood House activities and initiatives. • Assisted with operations and administrative duties.

• Promoted legislation and social causes through canvassing and intentional conversations with transit riders. • Wrote, edited, and conducted a survey of transit riders intended to capture the needs of transit-dependent communities.