Breakpack trainer; trained and developed team members on equipment as well as job functions.Accurate sorts store created orders.Exceeded daily production goal; Consistent department top performer.Recognized by operation manager for great teamwork by receiving T-555 Great Team Hero Nominee in December 2020Quality assurance; fixing inaccurate inventory locations.Accurate sorts store created orders.Exceeded daily production goal; Consistent department top performer.Recognized by operation manager for great teamwork.

Trained and developed new hires; Followed JIT.Conducted routine check-ins with new hires to address production and quality barriers.Proactively addressed and fixed quality issues w/ operation managers.Helped oversee modules in operations managers’ absence.Maintained and delivered accurate on hands.Maintained high production rate; over 100%.Sustained and delivered accurate on hands

Coordinate and assign weekly projects to slot techniciansApprove PTO, issue disciplinary action, monitor, and evaluate twenty-one slot techniciansVerify slot machine configurations

Verify check in and out for change banks and Redemption Booths. Approve and verify slot machine payouts.Monitor and fill Ticket Redemption machines.Handle all guest service related tasks in assigned areas including concerns.Assist the Slot Shift Manager in the training, evaluation, monitoring, and scheduling of slot personnel.Performs jackpot payouts and fills.

Verify check in and out for change banks and Redemption Booths. Approve and verify slot machine payouts.Monitor and fill Ticket Redemption machines.Handle all guest service related tasks in assigned areas including concerns.Assist the Slot Shift Manager in the training, evaluation, monitoring, and scheduling of slot personnel.Performs jackpot payouts and fills.

Two years experience troubleshooting and making minor repairs to various games including IGT, Bally, WMS, Aristocrat, Konami, Aruze, and MultiMedia platforms.Familiar with Slot and Poker games.Performed slot machine relocations, setups, and configurations.

Two years experience troubleshooting and making minor repairs to various games including IGT, Bally, WMS, Aristocrat, Konami, Aruze, and MultiMedia platforms.Familiar with Slot and Poker games.Performed slot machine relocations, setups, and configurations.